{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Great service. Everything on the RV was well prepared and explained in details, so we did not have any problems with using the RV. Same good experience with returning the RV.”
“I've been coming here for years, family friends since Serra Bowling days. My uncle and Phil Sr have been friends for even longer than that. Anytime my cars need work, I always come here. Recently, I brought my 2014 Mazda here for repair only to discover that it was a total loss. Phil and Jun took care of me the entire way, handling everything professionally with insurance and ensuring I was informed about what was happening throughout the process. Phil also gave me some perspective on what I could do with my wife's car which was also totaled but uninsured at the time of the accident. Service was above and beyond, and I'm always happy to come here.”
“This place is the best! The cargo van itself was fantastic, but what really made difference were Evelyn and Francine who are warm, welcoming, and exceed any of my other experiences renting a vehicle. Thank you so much for making the experience so great.”
“I rented a stump grinder, was new and person behind desk on Saturday was helpful. I filled up gas tank on machine before returning and he refunded my gas charge on bill . Everything went well”
“Best value and time spent. This was by far the best deal we found looking all over the Bay Area. While the location is out of the way it has never been very busy, meaning you are in and out quickly.”
“It made moving much easier absolute worth of it's money, and their customer service was very friendly and quite professional will definitely be going back to this place for future rentals.”
“8/2023-Mostly a positive experience with checkout except their truck photos didn't show a big paint chips on the hood which I disputed before checking out. Checking in was mostly positive except the cashier was unknowledgeable about how charges would be badge if different from the original estimate.3/2020-I was so reluctant to use these guys after reading all the horrible reviews but I didn't have any other choices for an in-city move small pickup truck. Booked online the night before and price was reasonable. Moving day and visited store and declined the extra liability coverage ($10). Their online check-in and acceptance procedure was fairly painless. Although the photos they presented was the truck very clean and washed but when I got it the interior and exterior were a bit dirty but not a huge deal. I still took my own photos just in case. About 15 min and was out the door. $20 + $0.79/mile. 2 hours later and returned with gas replaced. A few extras miles was accrued and charged. I think I was very lucky compared to all the previous reviews.”
“3.5* rounding upReservation ProcessRented mid-sized truck for 1000mi+ one-way rental. Unlimited miles. I found that cheapest rate was several months in advance, or very last minute, two days out. Therefore, I suggest, since there is no cancellation penalty on the reservation, make a reservation as soon as you know you need one, then keep "gardening" your reservation, to checking one last time just more than 24 hours before you need rental to see if you can get better rate. Within 24 hours they'll give you a warning saying "we can't guarantee availability" of your equipment or something to that effect. Still, it was over $1,500 for just the truck, no accessories or insurance included.PickupMy truck was ready on-time though they were busy. Busy enough that the guy pulling the truck out didn't want to count the number of furniture pads. I told him 3x "as long as I leave with X number of pads I need and am not hassled at the other Penske when I return, I'm fine." So, he kept adding more pads. Glad I kept repeating same line...there was one more than the number of pads I needed and one fewer than how many I had rented. What I didn't see is that the pads he did give me were covered in plastic cling and packing tape which my workers wasted 20 minutes undoing and discarding. Save yourself the hassle, and no matter how busy they are here, have them count the number of pads for you and check they're in ready-to-use condition.TruckWas relatively new with under 30k miles. They do have a speed governor installed which limits you below the limits in many states for vehicles of that size, though it probably does give you better fuel economy. Governor limits cruise control to 70mph. It limits overall vehicle speed to 75mph. Cab is typical and smelled strongly of BO. I don't think I've ever rented a truck like this that didn't reek of BO though. A/C worked well in the heat, which was a relief. But there was no re-circ on the air so passing through smoky areas or dusty areas or idling in traffic fumes was no fun. Fuel economy was at the upper end of the range with a 2k lbs load and driving 55-70mph over a couple of sets of mountains, we got 11.5+ mpg.Overall, not a bad process, but there are a few issues of which to be aware. And hey, it could be a lot worse...uhaul has set the floor tremendously low.”
6AM - 10PM
303 E Lake Merced Blvd, Daly City
Truck Rentals
“Easy to find and easy to park.Two story building, so be aware.Good layout of items and help is easy to find and get advice.Bonus: Safeway and mod pizza and asian food is a minute away.”
“Both of the workers were really helpful and friendly. There are a lot of bad reviews on Google, however, I think this location is misunderstood. I wonder how many customers make a last minute reservation and then find out that their truck is not available. They then write a bad review, when in reality it’s their own fault for not reserving earlier. Don’t take your own irresponsibility on workers when they are not able to magically have equipment appear due to bad planning.”
6AM - 10PM
1125 Old County Rd, San Carlos
Truck Rentals
“I had the best experience with sales/customer service person, 'Anthony'.Not only was he courteous and knowledgeable about a few items I needed , he knew the exact location and even walked me to them!THIS is the kind of service that is needed these days!I hope management recognizes this incredible young man on their team and when promotions are given, Anthony deserves two!I'll most definitely cut my Lowes card in half and be back to your store!Thanks Anthony!”
10AM - 5:30PM
1001 E Market St, Daly City
Truck Rentals
“This company is under new ownership and is outstanding. The vehicle I rented from this company was stolen the day I dropped it off. The company did a very good job in helping me become a whole person again from the parking citation I received from whoever stole the vehicle. It is very common for vehicles to get stolen in San Francisco, and car thieves go after Uhaul's for some odd reason. If it happens to you, this company will do a good job in resolving the matter. Not only do car thieves go after Uhaul vehicles, they also ciphon off their gas. The new ownership at this store is doing its job to combat the crime in the city, and I highly recommend renting a Uhaul from this store. They will help you. Their customer service is fantastic. Remind you, they are under new ownership, and the new owner is doing an amazing job to help keep our city safe and crime free.”
“Going to a U-Haul on a weekend is crazy. But this particular location on Bayshore in San Francisco was a good experience. All of the workers there were so patient even though they were so busy. I especially need to give a shout out to Michael in the equipment yard who was running all over the place and yet still so helpful to us. Come with a lot of patience, but be assured they will get what you need. Highly recommend.”
“For the moment I walk in everyone's try to help me!! We did set up the appointment for the next day, so came at my appt and all works very fast and easy, once Returned the vehicle just drop the vehicle give them the keys and thats it! All online and by email!! That was the easiest and best service ever have for a rental!.Thank you!!”
“I was in town for a family emergency, going through a lot emotionally. One of the many things I had to take care of was moving a ton of stuff back home to Fresno. From the moment I booked the rental from the agent at the location, I had nothing but a GREAT experience. The rep was so kind, and sympathetic to the reason I had to make this travel. When I arrived he greeted me with a smile and helped me with my rental quick and easy. His words were so helpful during this hard time. If that was not enough, the Van drove like a champ, and was great on gas. I forgot I was in a huge vehicle, it drove that smooth, and fit a huge amount of stuff in it. Thank you for being you!”
“Moving is a nightmare. Even if you think you're prepared for it, when you're in it, it's still more time consuming, frustrating and exhausting than expected. With that said, people make a difference. Debbie, Wendy and an enthusiastic gentleman in training were patient, accommodating and just nice, which was great to experience during such a stressful time. I visited this location versus the other locations probably 6-7 times within a 3-4 day period to make purchases and do returns and they were consistent with their customer service, which was appreciated. I also had a situation where I purchased moving supplies online at a different location and was not refunded properly. They took the time to provide me with the correct refund amount.”
“Was pleasantly surprised. Made a reservation for a cargo van over a month in advance (reservation was for a mid-month rental) and while I was concerned due to the poor reviews and possibility of getting “upgraded“ to a bigger vehicle with lower gas mileage for a cross country on-way rental, I was relieved when I arrived to see that they had dozens of cargo vans available. I arrived a half hour before they officially opened but the gate was open and after waiting for 15 minutes the manager noticed me and asked if he could help. After finding out that I was making a cross country trip he gave me a new cargo van that had very low mileage. Had to wait a few more minutes for them to fill the tank up, but otherwise no issue.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“Great, easy, smooth experience. Friendly and helpful staff. After hours return was simple & quick. Vehicle and equipment well kept. Worth the drive out of SF to use this location if you’re debating this or another location. Free, safe parking lot across the street. 10/10 would recommend.”