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9AM - 5:30PM
72877 Dinah Shore Dr #100, Rancho Mirage
Banks
“Myra was very helpful in getting an issue resolved for me that customer service via the phone was not able to do twice. I appreciate her professionalism. Very helpful!”
“Not crowded like the national banks, personal service, always a kind greeting and smile. It is like the good old days where your bank actually showed deep appreciation for your business.”
“This is a really great branch. Every time I come here they help me out with all my needs and are always happy to do so. The teller Tiana is extremely sweet and professional. Thank you guys for being so accommodating.”
“I would like to express my deepest appreciation and recognition for Leonela Barajas and her outstanding professionalism and quality of service. After multiple visits to the El Paseo branch in Palm Desert—where they were unable to resolve the blocked account opening for my son and provided confusing and inconsistent information—I arrived at the Rancho Mirage branch feeling frustrated and without hope for a solution.
From the very beginning, Leonela demonstrated exceptional attention and commitment. She listened to my situation with patience, carefully reviewed every detail, and quickly and efficiently solved an issue that the other branch could not resolve even after several attempts. Her attitude, clarity, and genuine willingness to help made an enormous difference.
It is disappointing that the work had to be done by the Rancho Mirage branch when it should have been handled with the same level of quality at El Paseo. However, thanks to Leonela, I was finally able to complete this important process for my son.
My sincere gratitude to her and to the entire Rancho Mirage team for showing what true professionalism and excellent customer service look like.”
“Great customer service, all questions and concerns taken care of. They were very inviting and patient with us and made sure we understood before walking out, they even suggested options regarding our issues.”
“Surprised at all the bad reviews. I’ve only had good experiences here - better and less busy than the other branches. When I had a very complicated estate/ trust matter to deal with, a banker worked with me for 90 minutes and handled it like a pro. This is my bank of choice in the area.”
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“Luz Gonzalez‑Fransik is an exceptional personal banker. She has supported me with banking needs for both of my businesses, and every interaction has been prompt, professional, and reliable. Luz consistently goes above and beyond, making the entire banking process smooth and comfortable. I always feel confident knowing she’s handling my accounts. Highly recommend her!”