European Auto Services is a repair shop for European cars like Mercedes, BMW, Bentley, and Smart cars. Customers describe the work as good, honest, knowledgeable, and reasonable with fair prices, avoiding high repair bills. The service is often wonderful and prompt, with technicians able to quickly diagnose and fix problems. The staff is frequently noted as friendly, courteous, helpful, professional, and customer service oriented, with specific praise for the front desk. They are known for taking time to answer questions and help even without an appointment. However, some feedback notes that phone and email customer service can be horrible, with unreturned calls and messages, particularly following a staff change. Despite this, many customers state it is the only place they will take their car, recommending it as a good place for service and a trustworthy alternative to dealerships.
First time there for a diagnostic check on my Smart car. They had it for an hour, figured out the issue, reset the check engine light, and everything was good (no more Circle K gas). And they wouldn't charge me! Definitely a good place for service. Thanks Jake!
September 2025
Jake is the man and living legend. He is my MBZ repair man for life.
May 2024
Work is good and reasonable. However since Lilly left customer phone service is horrible. I've been calling and emailing for weeks for my Bentley repair estimate. No answer or return call or email.
