JCPenney is a large retailer offering a wide range of products, including apparel, home furnishings, and beauty items. The business has a long history, dating back to 1902, and provides customers with various options for clothing, shoes, jewelry, and accessories. Free shipping and curbside pickup are available for online orders. The company also operates a beauty concept, JCPenney Beauty, which features products from well-known brands such as Covergirl and e.l.f., as well as Black-owned brands through Thirteen Lune. Some customers have praised the excellent customer service and salesmanship of certain employees, particularly in the jewelry department and salon. One stylist, Jason, has been a loyal client for over a decade and has consistently delivered exceptional results with their hair. Another customer had a positive experience with a sales associate who went above and beyond to provide a discount on work clothes. Overall, customers appreciate the friendly and knowledgeable staff, as well as the wide selection of products available.
Penny's can always be counted on for good quality clothing at reasonable prices. The staff was extremely friendly and helpful.
March 2026
My brother in law found the suit and shirt he wanted for work. We shopped four other likely suppliers in the area. JCP won on quality and price.
September 2025
A lovely place, brought my two grandkids in for some back to school shopping. Everyone here was helpful. Had a few questions, CS was good! We ended up leaving with what we wanted.