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“The customer service experience with the Cathedral City store was great from the people on the phone helping me with my order to the drivers. They were friendly and professional!”
“I am updating this review based on my latest interaction with Birch. Our microwave stopped working. Pirch coordinated it with local repair company for them to pull out the unit and re-install it after it was repaired ( as it requires more than one person and repair company wanted to change us several hundred dollars to send a second person). The crew of Ricardo, Zach and Joel took it upon themselves to work us in at the very end of their day to reinstall the unit. We really appreciate their willingness to go way above what was required. Thanks again for the great service.”
“We are finishing up a complete remodel of our four bedroom home. We have used Fergusons as our supplier for all of our kitchen and bathroom fixtures. As far as we are concerned, they have been great. Brian Pawly, our showroom consultant, is outstanding. He’s very knowledgeable, personable, and efficient. He’s been terrific at helping us find exactly what we want. He’s also been wonderful at helping us manage a couple of supply problems when they popped up out of the blue. He’s the best. At this point we’ve received several large orders from them. They arrive as promised and in excellent condition.”
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
“Love this store! They are always a huge help. Megan was on point with everything that I needed and had me in and out back to my operation faster than I could imagine. Will definitely be back when I need someone on the fly! Thank you Megan!”