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“I bring my phones here every time i need any type of repairs done, very professional, fast and affordable, recently went in for a screen replacement and he was done in less than 30 minutes, no other place I’d go to but here!”
“Best experience I have had in a long time in retail. Excellent customer service, sufficient knowledge of products and services, quick and immediate attention to detail and great team work displayed between Elias and store manager to be able to assist me with my needs. Thank you.”
“⭐️⭐️⭐️⭐️⭐️
Amazing service! Got my iPhone fixed quickly and at a great price. Super professional, friendly, and knows exactly what he’s doing. My phone looks and works like new again. Highly recommend!”
“Mike is the greatest!! Totally knowledgeable about everything, very patient and able to make easy all the complicated log ons and apps and back and forth between business and personal accounts and soo much more… look for Mike!! He is DA MAN!!”
“Ali helped fix my ipad that was water damaged which was only $90. I kept coming back to him to check to see if my ipad was done and eventually he was able to get the parts for me. I definitely recommend him to anyone who wants to get their electronics fixed, very convenient. ?”
“Excellent service and friendly staff!
I had a great experience at this Cricket Wireless location. The team was super helpful, patient, and knowledgeable. They took the time to explain my plan options clearly and made sure I got the best deal for my needs. The store was clean, organized, and the service was fast. I really appreciate the professionalism and customer care. Highly recommend this location if you’re looking for great service and honest help!”
“Came to this store for an assistance of switching ordered iPhone colors for my wife and myself. Randy was so excellent and knowledgeable to resolve our issue. He has a great personality and very helpful. Really happy and satisfied with his service.”
“Came to the store upset about my bill and Stephanie was absolutely AWESOME! She called into customer support and customer support was so argumentative and rude and Stephanie inside the store got the job done for us. Sooo thankful for her. I will be coming to this store from now on!”
“Randy was so helpful, and knowledgeable about everything, and very polite, My phone was stuck in SOS mode forever, I called AT&T tech support and apple care, and no one was able to help me resolve the problem, I walked in the store 10 minutes before closing and he solved it in 5 minutes with no issue! Thanks so much Randy, you saved me from having form having to get an entire new phone! You’re the best!”
“Hello, how is everybody doing today?I just wanted to I stopped by the spectrum store today.I was stressed out.Cause my phone would have looked at it.They just send you phones and everything knowing.Most people don't know how to do it.But I guess the sales person don't care about them.And when I went to this store this locasian.That was a young lady there..TATIANA She was very, very respectful, polite and sweet. Set my phone up and my daughter's phone up didn't take long, she explained everything to me and even went through my bill and explained it to me, which I couldn't get done on the phone. Because, for some reason or another, they give you a bunch of runarounds. But she took her time.
She's wearing social why she was able to work. So that means she can multi-task which is really great. I feel she does the job and the business of great hand they should be grateful to have her.”
“Breanna Reyes was on point with her communication skills and customer service ?! Is like she already knew I was coming in for a new phone. GOD IS GOOD all the time. SHE DESERVES TO BE APPRECIATED and or a RAISE. Very sweet and kind.”
“The representatives for this store are amazing. I called and double check if they could help me it was 45 minutes before they closed. Mr. Jose told me to go to the store and he could try to help me. I really didn't want to drive to Van Nuys like the other store at 47th representative told me. When I got there Ms. Ruth was very nice and professional. Tried to help me but like I had already tried too many times in the other store it block me. Mr. Jose knows the phones and system. He told me to come back in a few days and it would be unblock. He didn't act annoy like in the other store or that he knows the basic. I was so great full to at least in this store they have great customer service. Ms. Ruth offer me other ways I could get a phone also. She checked that I am good for an upgrade . In the other store the lady didn't even want to check. Thank you Mr. Jose and Ms. Ruth for your help and kindness and making me laugh.”
“Vanessa and Claudia were a breath of fresh air! The best representatives I have ever met! Great service and and get this? Real friendly! Thanks for all the help girls! If you have phone problems go see them now!!”
“Staff is very helpful they helped me with my phone I was having some issues with my phone staff helped me and I was so happy that I was able to walk out of Metro with a smile on my face. I went to the store and bought a fruit plate for the staff at Metro to let them know they did a awesome job and I'm very happy I told my friends that I just love Metro and they should switch over thanks again Metro”
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“First time customer here and had to get a screen for my daughter’s first phone. There was no wait at all and the installation of the screen was super fast! Thank you Zagg!”