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“I have been coming here for years now and my experience has generally been always great. Pickups are fast so are the drop-offs and cars are generally available, iff you were able to make a reservation online.
Cars are kept clean though on occasions you could tell someone smoked in it some point - so the smell lingered. But it was cleaned otherwise.”
8AM - 5PM
816 San Antonio Rd, Palo Alto
Car Rental
“The manager and staff are pretty nice(sorry for not knowing their names). The CarPlay wasn’t working and tire pressure was low when I picked up the car. After I checked with them, I got a new car. Really appreciate it! They are responsible! We wouldn’t know what the cars we get but the staff here is nice and responsible. Would visit it again”
8AM - 5PM
625 El Camino Real, Palo Alto
Car Rental
“This was the best car pick up ever! The car was brought to the hotel for us, was ready to go when we needed it, exactly as the young woman running the office said it would be when I checked the preceding day.”
“Sophia's customer service is absolutely outstanding! When my favorite electric vehicle (EV) wasn’t available to rent, she put me in a 2025 Toyota Camry Hybrid. I was a little hesitant to accept at first, but I ended up averaging a gobsmacking 51 miles per gallon (mpg) over nearly 1,500 miles, which made my trip to and from Crater Lake National Park so much more enjoyable. I couldn't have picked a better alternative — all thanks to Sophia.
This holiday season, I’m really grateful for the wonderful care and attention I’ve *always* received from this branch. I've rented here atleast fifty (50) times, and I've always had a top notch experience.
Sophia’s exceptional service is just one of the reasons I’ve been happy to rent from Stanford Hertz for the past two years, and I can’t wait to keep coming back in the future!”
Car Rental
Car Rental
Car Rental
“Ben Cord is phenomenal! Friendly, flexible, and responsive to customer needs and feedback. I've been renting from this location for years, and will keep coming back.”