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“Ben Cord is phenomenal! Friendly, flexible, and responsive to customer needs and feedback. I've been renting from this location for years, and will keep coming back.”
8AM - 5PM
816 San Antonio Rd, Palo Alto
Car Rental
“Absolutely outstanding service - strongly recommend this location. I needed an SUV on really short notice, and this location had one, albeit larger than I wanted. Akil was the friendliest and most helpful associate you could ever wish for. He worked diligently and patiently with me to resolve every single problem, and his manager was as friendly and helpful. I had several special requests, and Akil worked through every one with me - he really wanted to make sure that I will leave the location happily, and all of that on a Friday afternoon, 30 minutes before closing. I was super impressed and thankful for his great service.”
“Sophia's customer service is absolutely outstanding! When my favorite electric vehicle (EV) wasn’t available to rent, she put me in a 2025 Toyota Camry Hybrid. I was a little hesitant to accept at first, but I ended up averaging a gobsmacking 51 miles per gallon (mpg) over nearly 1,500 miles, which made my trip to and from Crater Lake National Park so much more enjoyable. I couldn't have picked a better alternative — all thanks to Sophia.
This holiday season, I’m really grateful for the wonderful care and attention I’ve *always* received from this branch. I've rented here atleast fifty (50) times, and I've always had a top notch experience.
Sophia’s exceptional service is just one of the reasons I’ve been happy to rent from Stanford Hertz for the past two years, and I can’t wait to keep coming back in the future!”
1 - 5PM 8AM - 12PM
625 El Camino Real, Palo Alto
Car Rental
“This was the best car pick up ever! The car was brought to the hotel for us, was ready to go when we needed it, exactly as the young woman running the office said it would be when I checked the preceding day.”
Car Rental
Car Rental
Car Rental
“I have been coming here for years now and my experience has generally been always great. Pickups are fast so are the drop-offs and cars are generally available, iff you were able to make a reservation online.
Cars are kept clean though on occasions you could tell someone smoked in it some point - so the smell lingered. But it was cleaned otherwise.”