lululemon is a business founded in Vancouver BC in 1998 that makes technical athletic apparel for yoga, running, dancing, and most other sweaty pursuits. All locations have strong ties to local communities. Reviews highlight that the customer service is top-notch, incredibly helpful, knowledgeable, and above and beyond. Staff are described as super friendly, patient, and willing to answer all questions and guide customers without making it feel rushed, even when the store is busy or hectic. They provide personalized recommendations, help customers find exactly what they need, and offer brand education about different styles and fits like leggings, workout tops, License to Train shirts, and the golf line. The service can make a potentially stressful shopping trip feel easy and actually enjoyable, leading to an amazing experience. However, one note mentions that some locations may not have smaller sizes in men's clothing, suggesting online ordering as an alternative.
Such lovely people working there! Clean and great selection of products. Abby and Tria were the sweetest!
October 2025
I didn’t buy anything, but the employees were very helpful! They didn’t pressure me to buy anything and gave me information about discounts and such that I may be eligible for even after it became apparent I was going to buy something online instead of in store.
September 2025
Great service - very helpful staff - especially Jessie.