My experience was very pleasant I was assisted by the branch manager first who then asked the Financial Solutions Advisor Tanya to further assist me, she was able to help me right away even without having an appointment. Very professional and helpful.I appreciated the time and effort they spent with me.
November 2023
This bank has long lines and always only one to two tellers. Unfortunately, It's the closest bank far East of Pasaden due to a lot of the Bank of America's closed down. Since the pandemic, they even close earlier now at 4 pm. Most people are still at work when they are closing which sucks for customers.
October 2023
One of the bankers is very impatient, and gives an attitude. I can understand that banker is having a bad day, but being rush to a customer who don’t know about banking is unacceptable. Worst banking experience. I would not recommend this branch if u don’t have prior experience communicating with bankers.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.