Crate & Barrel in Pasadena, CA, offers a delightful shopping experience with a modern collection of home furnishings and decor. Customers appreciate the clean and organized store, along with the excellent and knowledgeable staff. Many reviews highlight the exceptional customer service, including quick and easy returns, as well as helpful assistance in finding products. One customer praised an employee's expertise with espresso machines, noting a stark contrast to experiences at other stores. Shoppers enjoy discovering unique items, such as scented products, while receiving attentive service.
The store features a variety of products, from furniture and housewares to contemporary rugs and modern dinnerware sets. Additionally, Crate & Kids offers contemporary nursery furniture and toys. Customers can benefit from free interior design services, curbside pickup, home delivery, and in-store pickup. However, some shoppers noted that certain items, like sateen sheets, may not always be available in-store and require online ordering. Overall, Crate & Barrel in Pasadena is a favored destination for those seeking high-quality products and a welcoming shopping environment.
This location never lets me down! It is such a staple all year round for items I need to replace or fun new pieces for that spot that's been missing something!!!
August 2026
I stopped by the store last Saturday, and Kim went above and beyond to assist me. Not only did she help me find a bottle of soda replacement, but she also gave me a good deal on the second one when I brought in the empty bottle. Thank you for your help !
July 2026
I've bought many nice things here that are good quality
