East West Bank's Fairway branch is known for its excellent service and strong teamwork. The leadership and staff, particularly Morris Chang, are praised for their helpfulness, attentiveness, and professionalism in addressing customers' banking needs. Customers often experience quick service with no wait times, and the tellers are always willing to assist. Even on the rare occasions when there is a wait, the staff apologizes and maintains a high level of customer service. Across different branches, the personnel are well-trained in providing efficient and polite assistance, making the banking experience simple and smooth for customers.
excellent service from fairway branch. Good leadership strong team work. Morris Chang very helpful and attentive to all my banking needs
March 2025
Fairway branch team excellent services, good team work help me all banking needs morris chang also did outstanding
March 2025
There is usually no wait, and the tellers are always willing to assist. On the few occasions I've had to wait, the personnel were always professional and apologized for keeping me waiting. Other branches may not even acknowledge you, but their personnel are well-trained in customer service.
