LA Financial Credit Union receives consistent praise for its exceptional customer service, described as top notch, stellar, amazing, and fantastic. Members report feeling well cared for by professional and eager staff who provide useful information and effective solutions. The credit union is characterized as a down-to-earth organization, not snooty or arrogant, with a member-focused approach. Their practical programs and services include a minimal fee structure and more than competitive rates. Members express high confidence in calling Member Service, trusting they will be understood and helped. The website and online banking are noted as being a breeze and good to use. Multiple reviews highlight smooth and ultra-fast experiences with auto loans and other banking needs. Overall, members find LA Financial Credit Union to be an exceptional place that inspires loyalty.
The Customer service is top notch! Especially Mauricio. He eagerly and professionally took care of my account issues. It took a while for my call to be answered but he was worth the wait! I hope they know what a gem they have in him! I will remain a faithful customer because of his amazing service.
May 2022
Wendy Araujo is the best loan officer ever. She is knowledgeable, helpful, efficient, responsible. Highly recommend!!!
April 2022
I rarely ever write reviews, but I had to this time. LA Financial CU has nothing but great. I've had 2 auto loans with them now, worked with Wendy both times. Its been so smooth, ultra fast experience. I also have a credit card with them. Their website is also good, customer service is stellar.
