Petco is a large, convenient store that offers a wide selection of pet products for cats, dogs, fish, birds, reptiles, and small animals. Located at 845 South Arroyo Parkway in Pasadena, it is open until 9:00 p.m., making it easy for pet owners to shop after work. The store features a spacious layout with many products, including a notable dog cookie buffet at the front. Customers appreciate the friendly and helpful staff, who are often willing to assist with various needs, from holding crates to helping with pet care. The store provides a range of services such as grooming, veterinarian clinics, vaccination services, pet adoption, and dog training classes, all aimed at promoting pet health and happiness. Shoppers enjoy the ability to bring their animals in-store and benefit from online savings with options for in-store pickup or repeat delivery. Parking is free, though the lot is small and not very well lit, but parking spots are usually available even when crowded. Some customers have noted that shelves are sometimes not well-stocked, especially for specific items like bird food, but overall, the store maintains a clean environment with reasonable prices. The staff's caring attitude was highlighted during a recent visit when they assisted with an elderly pet owner and a wildlife rescue, demonstrating their dedication to providing excellent service and care.
My 14 yr old cat has just been diagnosed with kidney problems. Petco has been extremely helpful to accommodate this 90 yr old pet owner to navigate physically and administratively in this area of pet food and care.
March 2026
Ever since I got my puppy I have been going to this Petco I appreciate their customer service and the ease and layout of the store
March 2026
They were very helpful and knowledgeable and patient with me. Keep it up!
