About Pharmacy l Kaiser Permanente Pasadena Medical Offices
Kaiser Pharmacy is a large and convenient healthcare facility with free parking and nearby shopping centers. The staff is described as "pretty awesome" and helpful, assisting customers who look lost or need any kind of help. Customers have had great experiences, with one reporting being able to pick up prescriptions after a doctor's appointment in less than an hour, and the pharmacy line moving quickly with staff at every window. The building is described as nice, and one customer even got a latte on the way out. However, not all experiences have been positive, with one customer mentioning long pharmacy lines and slow pickup times, ranging from 30 to 45 minutes, as well as issues with the mail-order service taking over 3 weeks to fulfill an order. Overall, the facility is praised for its cleanliness, organization, and friendly staff, but the pharmacy service has room for improvement.
The line is long but it moves fast. They are super efficient and sweet. They are doing a great job. Really explained to me everything clearly and made sure I understood everything. Love them
January 2026
Kaiser pharmacy is not open to the public except for some over the counter medications that you can get in the regular pharmacy like CVS etc. The people in the pharmacy work hard and fast and their service is excellent.
January 2026
This is a much easier navigation than any place ive been. Always good parking too
