O'Reilly Auto Parts in Pasadena, California, located at 1860 East Colorado Boulevard, is highly regarded for its friendly and helpful staff. Customers appreciate the knowledgeable Parts Professionals who are eager to assist with various automotive needs, from free battery testing and installation of wiper blades to Check Engine light testing. The store also offers a free Loaner Tool program, making it easier for customers to complete their projects. Reviews highlight specific employees who go above and beyond, ensuring a pleasant experience for shoppers. Many customers express gratitude for the patience and expertise shown by staff members, even when answering numerous questions about products or installations. With a reputation for excellent service and competitive prices, O'Reilly Auto Parts stands out as a top choice for those in Pasadena and the surrounding areas. Customers often prefer this store over others due to the superior service and support they receive, making it a trusted destination for auto parts and accessories.
I’m a repeat customer because this O’Reilly store has great staff. I want to highlight Ricardo who assisted me with my purchase of the catalytic cleaner. He was knowledgeable and made sure I didn’t over buy product. Keep up the excellent service Ricardo!
March 2024
Mike, the manager from Cerritos Branch helped me have my batteries checked. Awesome person, friendly, even went above and beyond to check some parts of my car to make sure I will be safe. Thank you so much Mike
February 2024
I'm not sure what his name was (I think Willie? An older, African American gentleman with curly hair) - but this employee was so kind and helpful as I looked to replace windshield wipers this morning. He did the installation, answered all of my questions, and it was a very seamless experience! The employees are wonderful... read full comment
