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“O’Reillys is always the trustee place to go to Colorado auto parts, but Fernando went above and beyond today saw me struggling, putting on the windshield wipers and came outside to Help after directing me the exact area to get the windshield wipers and a phone charger. Normally have these types of places you don’t get that type of customer service because most employees just treat it like a regular job, but Fernando went the extra mile!”
“Adam went above and beyond to help me fix an issue with my passenger side mirror. He checked my car, immediately found the issue, and helped me find exactly which part was needed. It is now fixed. THANK YOU ADAM!”
“One of the best O'Reilly shops in LA, thank you for all the parts I used to buy for my KIA before it got KIA'd itself lmfaoooo ??????????? but yeah the dudes here are the homies they're all chill and very knowledgeable and I appreciate them. I got a new project car that I'm working on so I'll be coming here again for my parts like I used to ?also thanks for the Bluetooth FM Transmitter for my car! It literally is the one thing I needed to complete the current phase of my build because I got really tired of being stuck in traffic changing CDS ?”
“This place is a good shop to get your battery i went and got a good used battery and the guy even installedit at no additional cost and he had good vibes
Definitely recommend this spot....”
“Brought in my dead battery from my Dodge Avenger on December 1, they charged it up, checked out and had it ready when I came by to pickup today December 5. All covered under warranty. Kevin even brought it out to my van for me...wow service.
Thank you
Mr. C. Hernandez”
“Called O'REILLY'S in San Gabriel and spoke with Trong. After calling the other guys and was informed that I would have to go to the junk yard or go to the Dealer to purchase the pigtail connector for the V-Tech and. or get it used from a Private party. NON- SENSE!! Trong The Man not only did he order it on the spot....I didn't have to stop was I was doing and run over there to pay for it. He just told me to come in and get it at 5 pm
Now that's customer service with a capital A". Came home, cut, spliced, dice, reconnected the 2 wires that were sticking out of the wire harness.
And that was all oShe Wrote. No more check engine light that read, p1259.”
“Came here to pick up some light bulbs for my Honda pilot and they had all of them in stock for the rear lights. Got the economy ones, the check out line was long it's always busy or empty here. Staff is helpful the young lady helped me search up the lights for me and I picked them.”
“Edwin was extremely helpful on the phone and in person about questions I had for a part I was looking for my Mitsubishi Outlander. He was patient and extremely nice definitely recommend him to anyone who needs help and needs a bit of direction when it comes to learning about what parts for your car you need. 10/10! Give this man a raise”
“Been here a few times and always had a positive customer service experience. In today’s visit, I needed to borrow some tools to install a new battery. Anthony, helped me out and made it a quick and smooth switch out. He’s very knowledgeable and went above and beyond. Thanks Anthony!”
“Awesome staff. George was super helpful! Give this man a raise! He deserves it! So rare to see people doing their job from the heart and going the extra mile! He wouldn’t even accept a tip for replacing my headlight bulb right before closing :)”
“Seeing how we do not get much rain in LA, I used my wipers and they were in immediate need of replacing. It was as if my wipers had turned to noodles. I knew I could change them myself but got a lot more information with a google search making it even more confusing. Nearing a mental breakdown, my dad urged me to go to O'Reilly's and it was the best advice. I stopped by this location and Adrian helped me. He was extremely patient with me, helped me figure out what blades I needed and pointed me to where they were located. Seeing I was still lost, he walked with me and talked me through the different options giving me very helpful information to make the best decision for myself. I asked if it was easy to switch them and he said to bring my car up to the side, and in the rain he walked outside with me and not only helped me but he taught me. He switched one blade then walked me through the other so that I could actually learn for the future. If this is just a this location type thing, or just an Adrian thing, I'm extremely grateful. But if this is a brand thing, I will absolutely come back more and more so that I can not only get what I need, but also learn more and make cars less daunting for myself!”
“I went to get an oil change the place didn't have the oil my car needed so I had to buy it and pay him just a labor fee, this store was close by so I stopped by to get the oil and filter, my knowledge in finding oil filter was really bad Maria an employee who worked there passed by with a cheerful attitude and helped me find the oil filter for my car her being helpful and her cheerful attitude made my day, she was amazing.”
“Family owned establishment. Welcoming of all customers big or small businesses, great products and pricing overall great deals for forklift parts and batteries great with warranties. Exceptional customer service ?”
“Amazing staff and super helpful, I took my car there because of a leakage and they were nice enough to help take a look at everything quickly. Even though it’s just confirming I should take it in, it’s very helpful on a late Saturday night for someone like me that doesn’t know anything about cars!”
7:30AM - 10PM
4792 Peck Rd, El Monte
Battery Stores
“I went to O'Reilly in El Monte. I just left there.I want to thank KURT for his time and being very helpful to my questions and was very on top of his skills. I give him a 10 ? if there was one! Thank you so much Kurt.”
“This is the best location. They are extremely helpful. They will teach you if you don’t understand what you’re doing with these batteries. They also help me as a woman carry them back out which I have not had too many of the other locations. The employees all have wonderful attitudes and seem to like their job!”
“Gilbert was an incredible help! I’m new to the Los Angeles area and haven’t found trustworthy auto mechanics yet. He was happy to provide recommendations alongside clear and concise information on what steps I needed to take to get my car back on the road. Thank you Gilbert!”
“Great people/workers. They are ready to help anyone out, in anyway way once you have stepped foot inside the door. I bought anti-freeze and the workers all scrambled trying to help me and put the anti-freeze in my spare reserve tank.”
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“Excellent service! I’m so grateful for coming here I got 180$ worth of stuff and Honda was going to charge me 170$ just to replace one bulb. Tony at O’Reilly got me the brightest light bulb and installed them for me with no extra cost. Tony and the other guys are highly professional and helped me out with all my questions. so glad I came to this location.”