Pacific Premier Bank's Pasadena branch is highly praised for its friendly, knowledgeable staff and excellent customer service. Customers appreciate the personalized attention, with staff greeting them by name and offering helpful advice on financial products. The team is dedicated and attentive, going above and beyond—such as offering water for a customer's dog—which leaves a positive impression. Due to the exceptional support and care, many clients continue to move their accounts to this branch and even travel from nearby areas to visit. Overall, it is considered one of the best banks in Pasadena, known for outstanding service and a welcoming environment.
Fast and excellent service. All the employees and Jack tje manager are Great!!
November 2024
Pacific Premier Bank is always my go to for all my banking needs. They are extremely professional and take pride in excellent customer service. Armen and his team always go above and beyond, and ensure I receive the highest quality service. I will continue to be a customer for a lifetime.
November 2024
Amazing group of individuals who are passionate about their work and their customers. I am very happy with my banking experience and will continue to work with them without hesitation. Pacific Premier Bank is my new banking family!
