Premium Collision Center in Pasadena, California, is a highly recommended auto body repair shop known for its quality service and customer satisfaction. Customers praise the shop for its professionalism, transparency, and efficient process. The owner, Jon, and his team are commended for their proactive communication, often providing updates that customers appreciate. They handle insurance claims smoothly, with Jon taking care of paperwork and ensuring timely ordering of OEM parts, including specific brand parts like Ford, to guarantee quality repairs. The shop offers a wide range of services such as collision repair, painting, and frame straightening, all delivered ahead of schedule and below budget in many cases. Customers have expressed that their vehicles, including complex damages like extensive front repairs and deep scratches, are restored to a like-new condition. The staff is described as friendly, helpful, and accommodating, with special mentions of Jon's excellent attitude and the team's overall professionalism. Many reviews highlight the shop’s commitment to going above and beyond, even performing complimentary fixes. Overall, Premium Collision Center is regarded as the best auto body shop in Pasadena, delivering reliable, high-quality work with outstanding customer service.
Amazing experience with Jon and his team. They delivered the car below budget and ahead of schedule. They were incredibly communicative throughout the whole process. Best experience I have had yet with a body shop by far.
November 2025
The best auto body shop in Pasadena if You need your car fixed , collision repair , paint job or body work I would recommend this shop by a long shot very good work... customer service is excellent as well.
October 2025
Amazing experience! Premium Collision Center got my car fixed in record time and did an incredible job. Staff was super friendly and easy to work with -- special shoutout to John for his great attitude and top-notch service. Highly recommend!
