Premium Collision Center in Pasadena, California, is a highly recommended auto body repair shop known for its quality service and customer satisfaction. Customers praise the shop for its professionalism, transparency, and efficient process. The owner, Jon, and his team are commended for their proactive communication, often providing updates that customers appreciate. They handle insurance claims smoothly, with Jon taking care of paperwork and ensuring timely ordering of OEM parts, including specific brand parts like Ford, to guarantee quality repairs. The shop offers a wide range of services such as collision repair, painting, and frame straightening, all delivered ahead of schedule and below budget in many cases. Customers have expressed that their vehicles, including complex damages like extensive front repairs and deep scratches, are restored to a like-new condition. The staff is described as friendly, helpful, and accommodating, with special mentions of Jon's excellent attitude and the team's overall professionalism. Many reviews highlight the shop’s commitment to going above and beyond, even performing complimentary fixes. Overall, Premium Collision Center is regarded as the best auto body shop in Pasadena, delivering reliable, high-quality work with outstanding customer service.
I took my car after been rear ended to Pasadena Premium Collision Center. They were highly recommended and I’m so glad I did. John was so helpful and professional. He always kept me updated and the job was finished earlier than initially expected. My car came out looking like new, excellent work!!! I highly recommend!!!
April 2026
B3ST service provided by Premium Collision Center. Jon kept me well informed during the processmlm7 Iteprocess from beginning to end. I am most pleased with the quality of work.
April 2026
Awesome customer service and very professional they went out of their way to accommodate me if I ever have problems this is the place I’ll be going from now on Thank you
