Rusnak/Pasadena Porsche Service & Parts is known for its attentive service and commitment to maintaining the performance of Porsche vehicles. Customers appreciate the knowledgeable service team, particularly advisors like Yulissa and Victor, who provide detailed explanations and timely updates throughout the service process. Many reviews highlight the clean facility and quality amenities, making visits pleasant. While some customers have experienced issues in the past, the recent positive experiences with Yulissa have significantly improved their perception of the service department. She is praised for her exceptional communication skills, ensuring customers are never left in the dark about their vehicle's status. The team encourages adherence to the factory-recommended maintenance schedules to prevent minor issues from escalating into major repairs, promoting the longevity and performance of each Porsche. Overall, Rusnak/Pasadena Porsche is dedicated to providing excellent service, making it a reliable choice for Porsche owners seeking quality care for their vehicles.
Great place Victor my advisor follow up and provided me the best service
June 2024
My first service here was fantastic. Steven Sullivan was warm and professional and I especially appreciate that that he was proactive in his communications. By extension, the whole staff was great, unpretentious and helped turn the typically wince-inducing car service experience into a super one.
June 2024
My experience at Rusnak Pasadena was exceptional. Steve the service advisor was courteous, attentive, and professional.
