Spectrum Store at 3831 E Foothill Blvd in Pasadena, CA, offers a wide range of services including broadband Internet, mobile, cable TV, and live TV. Customers appreciate the friendly, helpful, and professional staff, with many mentioning how knowledgeable and patient the representatives are. The store is neat, organized, and updated with modern features like the new Xumo pod that works on WiFi with voice navigation, replacing traditional cable boxes. Customers have had positive experiences with staff members such as Chris, Giancarlo, and Ryan, who are praised for their calmness, friendliness, and willingness to help resolve issues quickly. The store provides a comfortable environment where customers can wait comfortably, and the staff's dedication makes the experience pleasant, even during busy times. Overall, this Spectrum location stands out for its helpful service, organized setting, and the ability to upgrade and manage services efficiently. It is highly recommended for those seeking reliable Internet, mobile, and TV services.
Wonderfull employees here in the store. Amanda was so sweet! She helped me and my mom pickup the modem and activate a new phone line with Spectrum. She was fast, knowledgeable and extremely friendly. Great customer experience ✨
October 2025
I waited a bit since I just walked in. I couldn't complain about the wait because I noticed how the reps are really taking time to help out their customers. When it was my turn to be served, the guy, Chris, helped out well. He is calm and super knowledgeable and more importantly--always smiling. The store is neat and organized..
August 2025
New store with updated features. Connected me with the new Xumo pod instead of old-fashioned cable box. Works on WiFi with voice navigation. Ask for Giancarlo!
