Staples in Pasadena, CA serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students. It provides essential printing, shipping, technology, and recycling services. The staff is attentive, professional, kind, helpful, and courteous. One customer was grateful when an employee caught a printing error and called to double check, ensuring everything turned out exactly as wanted. The team is also honest, as shown when a lost purse was safely returned. A key service is the free Amazon returns drop-off, which is simple, easy, and quick with a dedicated person for this task. The process involves scanning each item separately for multiple receipts. For each return, customers receive a $10 off $30 purchase coupon for Staples, offering a good discount opportunity. The store also price matches competitors, which can provide a lower price on items like ink cartridges. While selection can vary by store, the overall experience is positive. Employees handle situations like defective product returns quickly and gracefully, setting up new devices with great service. Staples is a reliable Working and Learning Store for various needs.
