UPS Alliance Shipping Partner is a reliable and customer-friendly business that offers a wide range of services. Customers praise the store's efficient printing process, with ample stock of essential items like erasers, pencils, and tissues. The staff is particularly commendable, with employees like Martin and Ariel going above and beyond to assist customers. The store maintains a clean, organized, and spacious environment, making it easy for customers to navigate and find what they need. The staff is friendly, helpful, and accepts both cash and credit card payments without a minimum requirement. In terms of COVID-19 precautions, the establishment follows a flexible approach, with some staff wearing masks and gloves, and hand sanitizers available for customer use. However, social distancing and mandatory mask-wearing are not enforced. The store's return policy is also noteworthy, as it allows customers to return items from other retailers, such as GAP, without the need for additional packaging or labels. This convenience is further enhanced by the provision of a $10 off $30 coupon for Staples purchases. Overall, UPS Alliance Shipping Partner is a reliable and customer-oriented business that provides a pleasant shopping experience, with a focus on efficient service and a helpful staff.
Always in stock for hard to find items I need. Basic supplies and value selling prices versus other big box stores.
May 2023
I simply ran in to print and to grab a few basics: erasers, lead for a pencil, facial tissues and to print a few docs. Super easy printing process and all items were in stock. Easy peasy!
May 2023
i want to commend Martin at the Staples, Pasadena store. He was so helpful and respectful towards me. He asked me if I needed help? And boy did I?I purchased some tags from Etsy, and had no idea how to print them out from my phone. He did not make feel foolish or embarrassed! Thank you Martin!!!Carol Marron
