The UPS Store #1346 in Pasadena is a friendly and helpful local business offering a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is consistently praised for their professionalism and kindness, with customers noting the welcoming attitude of both the older couple who run the store and the newer young staff members. Many reviewers appreciate the quick and efficient service, especially when handling Amazon returns and mailing items like keys. The store is conveniently located next to Ralphs Supermarket at Foothill and Rosemead, making it a practical spot for various shipping and mailing needs. Despite some customers mentioning occasional attitude from others, overall, the store is seen as a reliable place with personable staff who go out of their way to assist customers. It’s a trusted, professional business that prioritizes good customer service.
I recently went into this location to rent a p o box because I'm moving . I met the two owners. Such nice helpful people. They answered by questions and very very helpful even though it was close to their closing time. 😄 I signed papers, paid my money , received keys for the pobox. Thank you!!
May 2025
every time I’ve been in here for Amazon returns the lady with the Bob is super nice and quick. Sometimes if my stuff is haphazardly packed or any weird things comes up she gives me a heads up so I can get my return money back. She is really nice to customers. I’m not even a real customer. Thanks for you kindness!
February 2025
The sweet older couple that runs this place has been nice to me every time I’ve come in. this is a totally fine store. People bring a lot of attitude to it, especially when they need to ship something in a rush but don’t want to pay rush fees. For my purposes, mostly Amazon returns, it’s been solid.
