The UPS Store #3268in Pasadena offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is conveniently located on the corner of California Blvd, next to Starbucks. Customers praise the quick and friendly service, as well as the staff's patience and professionalism in dealing with even the most demanding customers. The team is described as very professional, kind, and thoughtful, with excellent customer service. The location is also appreciated for its convenience, including a parking lot. Specific employees, such as the "Egyptian woman" and Victor "Jr." Macias, have been highlighted for going above and beyond to provide solutions and ensure a positive customer experience. Customers highly recommend this UPS Store location on Fair Oaks Ave in Pasadena.
Quick and friendly service. A very rude, insulting, and demanding customer came in while I was there and I was very impressed with the staff's patience and professionalism in dealing with her.
June 2025
I’ve had a PMB at this location the past three years and have found the team here to be very professional, kind, and thoughtful. I love the convenience of this location, that is has a parking lot, and most of all, the people who I see and work with there regularly.
April 2025
genuinely some of the best customer service I’ve experienced
