“Cheyenne in the special assets department is the first person from Tri Counties bank that has honestly Helped me and was very polite And helpful like your bank should be Iopened up my first bank account at the first Tri Counties Bank which was a mobile home on Pillsbury Road in Chico California being young I close that account and re-opened it approximately 30 years later and refinance my house through them Everything is running smoothly until my home floods and they have to repair all the damage and much much more lifted the home 4 feet which is a lot of work and money so it’s been a bumpy road until now At this branch in grass Valley California Cheyenne has restored my faith a bit Thank you”
“We recently applied for a business loan and had the pleasure of working with Erika Hernandez Samaniego. From start to finish, she was exceptional—highly communicative, responsive, and accommodating throughout the entire process. Her professionalism and genuine passion for her work were evident at every step.
We are deeply grateful for her support, encouragement, and guidance in helping us turn this dream into a reality. It is truly meaningful to have a local bank funding our new business endeavor, and we look forward to working together in the future. We will also gladly refer others to her branch.
As a third-generation Nevada County family, with our children representing the fourth generation, this experience means more to us than words can express. Thank you sincerely for everything.
Warmly, The Mccullough Family ?”
“I like Wells Fargo Bank ‼️ And They were the first bank account I had as a Teenager,53yrs ago ⏳ I've tried other Banks, but I always felt more at Home ? With the Stagecoach ??✌️?”
“I recently had an experience at this branch that left me feeling uneasy. I was contacted to schedule an appointment and felt some pressure around the timing, but when I arrived the employee who scheduled it had called in sick.
While the staff on-site were helpful and professional, the situation stood out to me, especially given recent reports of scams involving banking appointments in the area.
I’m not making any accusations, but I do think it’s important for the branch to be aware of how this might come across to customers. I appreciated the help I received when I was there, but the initial experience could have been handled more clear”