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“Great bank for business banking. Candace Hile goes above and beyond for her business banking customers and treats them like a partner. Easy to communicate with and helped streamline all my business banking and loan needs. I highly recommend this bank.”
“Ok so i have been living in this area for a long time and i got my bank account in this branch and god grace i found a guy there his name was austin so i wana say he is best and best and best among all the other people what i felt, he just guided me so good with everything i wanted to know , so ya long term short if you are in auburn then definitely go there and make appointment with him because he is amazing .”
“I had a really great experience at this Golden 1 branch. Even though they were fully booked, Roberto still found a way to help me, which I really appreciated. The whole appointment was quick and easy. He explained everything well, had a great attitude, and made the process smooth. I’m super happy with the service, and honestly he deserves to be the manager there!”
“I have banked with 1st US for a very long time. Their customer service is outstanding. Once I overpaid on an account, they contacted me and asked if this was my intention. On another instance, I paid my mortgage on time but the mortgage company applied my payment to another lender, 1st US went to bat for me, got my account straightened out, my late charge and late report was removed and I received a letter of apology from the lender, Now come on, this is a 5 star bank*****”
9AM - 2PM
338 Elm Ave, Auburn
Banks
“!! What a great Team members..
1. Customer service: just walking in you will have great grettings welcome in.
2. The service: it's so very important I can see a lot help for their customers.
3. Managers : is a big impression from Kathy, Elizabeth and the rest of the team.
This place Rock and Roll.
I got so much help and as I said Customer come first there !!.
Thank you so much for all your help and support ? ❤️”
9AM - 12PM
338 Elm Ave, Auburn
Banks
“This was the first time I had to go inside this location. I normally do all my banking via the machine outside. The inside was clean and there were two tellers and one person in line. I had scheduled an appointment on line to open an account. I went to one of the people sitting at the desk and said I have an appointment to open an account. The person looked at the computer and said that is with me, I am Vanessa Ray. She was extremely friendly and helpful. She conducted herself very professionally. She needed the forms to be notarized. Within minutes, another woman came to the area and notarized the documents. The entire transaction took no more than 20 minutes. I was extremely pleased with how smoothly the procedure went. All contact information was provided to me in written form.”
“Fantastic experience at this branch. Very professional, patient, and knowledgeable staff. Answered all questions. Opened several accounts, personal and business. Transferred all of my banking from BofA and rid myself of their horrible customer service.”
“Our family are long-term customers of Wells Fargo . Like any institution, service can be a little hit and miss at times, but we love this Auburn branch. Banker Chris Spicer in particular recently helped us navigate a tricky situation with various complicated documents. He did his research, talked to our attorney, and was able to help us through the process with professionalism and good spirit. This kind of top-notch service is really hard to find these days!”
“Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. loyce green my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with loyce green contact via”
“A nice branch, clean, updated and modern. Helpful staff. I set up 2 business accounts with Thien, he was very, knowledgeable, helpful and service oriented. He was very pleasant to work with, and we got through the process quickly and efficiently. Highly recommend this branch.”
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“Banking at this Auburn Branch 24 years, never treated poorly. Staff always friendly and ready to help. I think that's called old fashioned customer service! Thank you Diane and staff!”