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“Appointment required for in-branch notary service, free for account holders.Made appointment online via the website and could book as soon as the next day.Notary was on time, polite and professional. Took about 15 minutes to get one piece of paper notarized.Facility requires masks, social distancing, and diligently wipes down desk space between customers. Desk shields and barriers at counters. Hand sanitizer stations at entrance.”
“I went in yesterday to open a savings account and apply for a credit card. These people could not have been more cordial and friendly. The accounts manager Sean was patient and informative and I was done within 15 minutes. Very professional. As far as these other bad revues I'm reading seem to target the policies of Chase Bank i.e. The people that work in this branch don't set the policies of Chase.”
“excellent staff, very efficient and friendly, always available for any questions, in my personal experience Marlon Flores and Ashly helped me with the entire credit procedure for my house, I am very grateful to them. Congratulations on being a good bank.”
“I had a very difficult real estate transaction that needed a bank representative to go to the home of my client to open an account for her (the client was very ill, not able to leave her home). Enter Kathy Moore from Poppy Bank who made the trip 20 miles away to assist my client Ursula. Kathy, you were so helpful and kind to do this. Kudos to you, kudos to Poppy Bank! I am grateful that you believe in going above and beyond!”
“Jim, Cindy and Stacey are the best. We switched over in 2020 and have never regretted it. They recognize us when we come in and we get first rate service with a small town friendliness. It's casual and you feel like a person not an account number. Thanks Umpqua!”
“This branch is amazing! All the tellers are very nice and professional, and the rest of the staff is very nice too! I recently opened accounts there, and it was easy to understand and very simple. The lady who was helping me, Kristen, was very nice and explained everything to me, which was very helpful! She told me what everything meant, and made me feel comfortable. Keep up the great work, and thank you so much!”
““If there is always a line for tellers maybe hire more than one teller” was my review before branch manager came and solved my issue. Very nice guy helped save the one star review”
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“I just got my final dental implant procedure the day before Christmas and I am still in awe of my experience with my awesome dentist, Dr. Firas Husein. Throughout the entire time with my dental restorative procedure, Dr. Husein treated me not just as a patient but as partner working toward the goal of improving my oral health. He has used his artistic and technical skills to create my beautiful smile. He indeed restored my confidence simply by improving my “ happy smile”. Most of all, Dr. Husein and his dental team are very professional and welcoming which makes it a lot less pain and stress-free aesthetic procedure. Thank you all for your hard work!”