COACH Outlet in Petaluma offers excellent prices on top men's and women's designs, including handbags, backpacks, wallets, shoes, accessories, and clothing. The store is very clean and provides a compact place to find popular brands. Customers consistently report fabulous experiences and the best customer service, describing the staff as the nicest, awesometastic, and amazing, with a team that rocks. Sales associates are noted for their great taste and for going above and beyond to help, whether in person or by providing remote assistance like pay links and shipping. The service is so effective that issues, such as a broken zipper on a new purse, are rectified promptly and generously, allowing for immediate replacement. The packaging for shipped items is also noted as immaculate. While the outdoor area can be hot, the store itself remains a delightful destination with many delightful new products. Customers love the store and its staff, often stating they will remain diehard fans and collectors, definitely going back due to the wonderful and perfect experiences.
