Empire Automotive is a trusted and reputable auto repair shop known for its honest and thorough service. Customers appreciate the team, especially Chris, for his patience, expertise, and genuine care. He takes the time to explain every detail of the vehicle’s condition, making sure customers feel comfortable and fully informed before making decisions. The team is highly skilled and consistently provides reliable work, often going the extra mile to care for their customers' vehicles. Many clients mention that they bring their cars in for issues they cannot diagnose themselves, and are always satisfied with the results. The staff remembers customers and treats them like family, creating a friendly and trustworthy environment. Customers have praised the honesty and quality of work, noting that they rarely need to return for the same issue. Although communication about vehicle readiness could be improved, overall, Empire Automotive is considered a top place for auto service, where customers feel valued and confident in the care their vehicles receive.
This is a great place, they helped me with my 2002 PT cruiser . The most recent visit- An all over check up, full engine maintenance and also new 🛞 tires I was recommended by Rick Beckstrom It’s a bit of a drive for me San Rafael to Petaluma but well worth it
August 2026
Chris is kind, knowledgeable and generous. We take two of our KIAs to Empire and it gives us peace of mind to know that we have such great care by great professionals. Can’t recommend enough!
July 2026
Very helpful, explained everything and worked with us.
