“7-28-2026 I had an excellent experience at Bill & Jay’s Tire in Petaluma. I went in thinking I had a flat tire, and they took the time to inspect it right away. It turned out there was nothing wrong with the tire—they simply refilled the air and got me safely back on the road. To my surprise, they didn’t charge me anything. The customer service was exceptional. Everyone was friendly, honest, and genuinely focused on helping rather than selling me something I didn’t need. It’s refreshing to find a business with that level of integrity. I would definitely recommend Bill & Jay’s Tire to anyone looking for honest, reliable tire service. They’ve earned my trust, and I’ll be back for any future tire or automotive needs. — Kyle C”
“Huge recommendation for Muffler Works! Kelly was so kind on the initial call, took his time to explain things to me and answer my questions. Service was quick, easy, and very reasonably priced. I cannot say enough good things about Muffler Works. Thank you, Kelly!”
“My first time at this shop and what a great experience. The guys that helped me were so kind and understanding. The work was fairly priced, employees honest and so helpful, and they have a really nice shop. Thank you so much Out West Garage for fixing my car and getting me back on the road ☺ it’s great to have a shop you can trust!”
“I took my car to Empire this morning for a scheduled oil change & tire rotation. They couldn’t have been nicer. I ordered a Lyft to drive me home and while I was waiting one of their mechanics offered me a ride. When I told him I already ordered a pick up, he said they will pick me up when my car is ready. I took them up on their offer! My car was ready 1-1/2 hour after I dropped it off and they thoroughly checked it out. My invoice included details on my breaks, belt & hose check, lights, tire rotation & pressure, and fluids. Their work is warranteed for two years/24,000 miles. I couldn’t be happier that I found a great mechanic in Petaluma. I have complete faith in their honesty and high level service ethic. They won’t steer you wrong!”
“Brodie’s has always provided us with top notch services. Whether they are doing a simple servicing of of our vehicles or they are replacing our tires or brakes we know we can trust them and their high quality parts! They are honest,dependable ,knowledgeable and always friendly and courteous! Never any hard sell and they give you reasonable options. We wouldn’t trust our vehicles to anyone else!”
“My experience was Perfect! Oil change - check of fluids - recommendation on deferential fluid change and put my snow tires on! Friendly, great Communication and did not try to up sell me thousands of $$$ of stuff like the dealerships do! Will come back here forever and recommend to ALL!”
“Can’t say enough great things about this shop. I’ve brought many cars in and they have always given me a fair price and professional and timely service . Patrick had a real passion and actually explains thins in a way that makes sense. I will never go anywhere else. I’ve also sent friends and family and they all say the same thing . He makes a stressful situation stress free!”
“I showed up unannounced and Joe was able to get my work done in little over an hour. Always friendly and helpful. Service is always quick and high quality. Thanks for being in the neighborhood!”
“The service I received was excellent. They are very knowledgeable about the intoxalock device. They were very helpful when I was having issues with my intoxalock.”
“needed 4 tires mounted and balanced, called several shops and was told to make appointment, but I needed them ASAP called tire source they said sure get here fast we close at 2 on saturdays, so I raced over and they put car in shop and went to work. 40 minutes later I was handed back the keys job done, worked out great thanks tire source.”
“I’m not sure I can say enough good things about Charlene and the entire team at Shotwell’s Autobody. My brand-new SUV was badly damaged in a rear-end collision, and from the very beginning Charlene went above and beyond to help me through what has been an incredibly frustrating and disappointing experience. She was kind, compassionate, incredibly responsive, and always seemed to be one step ahead of whatever needed to happen next. Most importantly, she made me feel like I had someone in my corner throughout the entire process. As it turns out, Shotwell’s may never even have the opportunity to repair my vehicle. Because of the extent of the damage, it is now being moved to the salvage yard for further evaluation and will likely be declared a total loss. But from the day my SUV arrived at Shotwell’s until the day it was picked up, Charlene and her team could not have been more helpful. Charlene kept me informed, answered my questions, helped me understand what was happening at every step, and genuinely cared about making a difficult situation easier. And all of this knowing that Shotwell’s might ultimately never perform the repair. To me, that says an enormous amount about Charlene, her team, and the way Shotwell’s does business. Great customer service is easy to talk about. It’s something else entirely when people demonstrate it when there may be nothing in it for them. Charlene and her team did exactly that. While I certainly hope I don’t need an auto body shop again anytime soon, I know exactly where I would go. I would recommend Charlene and the team at Shotwell’s Autobody without hesitation. Thank you, Charlene, for your kindness, professionalism, and for going so far above and beyond. You made a lousy situation a whole lot easier, and I truly appreciate everything you did. Jeff Lyons”
“Dave’s auto is the best local mechanics I have been to. I’ve been going to this shop for the past couple years for my jeeps service. I had my 2021 jeep wrangler get a 100k done. Changed transmission fluid (and did it right!) oil change and new spark plugs. Great customer service, took good care of my car and it all was a great price. Those guys are awesome. Highly recommend this shop”
“Head to Whole Auto, you will not be disappointed. We have taken our 2013 Tahoe there multiple times. Dan is thorough, takes his time explaining the work that is needed and presents options when possible. Most importantly, Dan is honest and will not try to upsell you. If you are looking for a trust worthy mechanic it's Dan!”
“As usual, Sean has been awesome. Recently went above and beyond again for us. We are extremely grateful for helping to make our lives easier. We make the extra effort to bring our car all the way from Marin for a reason. We trust his judgement and whatever he tells us. Always accommodating, kind, and patient. Thank you again, Sean.”
“This is hands-down, the best place to get your Volkswagen fixed in Petaluma and the greater Sonoma area. Knowledgeable and mechanics who have a good sense of humor which is sometimes needed when you’re on a Volkswagen. Love these guys.”
“I love this place! They were communicable, professional and friendly. My car was fixed quickly and I was updated along the way. Great people and great service:).”
“Have a Mercedes and need repair...LOOK NO FURTHER! Danny and Juan are very very skilled Mercedes mechanics with great problem solving attitudes. Figured out an electrical issue with my Sprinter Van - I have little confidence would have been solved elsewhere AND didn't break the bank. And they have the garage height and lifts to handle the tall custom vans. Bens is my new Mercedes Sprinter shop...”
“Our passenger door was rubbing the body when we opened it. Brian fixed it in a few minutes. He said it was nothing, but I couldn't have done it and thought I should pay something for the expertise but he refused to let us pay. Since he wouldn't take any money, I just wanted to leave a good review and say how much I appreciated the help.”
“Chris and his staff take great care of my Chevy Silverado (that I pull my horse trailer with) and now May Audi. I'm very comfortable driving my horse to Montana and back knowing the Chevy is totally reliable.”
“Moved to Petaluma a year ago and done multiple oil changes, a 30k service, 90k service, and even some bodywork completed with Joe. His prices are fair, the quality of his work is very high, and he is pretty responsive. Honest mechanics are hard to find and I wouldn't continue to his use shop if he wasn't a great professional.”
“I used to take my car to Brad's Exhaust but when he retired, and Art took over his place, i gave him a chance and I'm not regretting it. They are really good people, cars are in well hands. Totally recommended.”
“Old School Family Values If you want a warm, friendly business that truly cares about its customers, look no further than Yotaluma Automotive. They recently installed an OEM rear hitch, OEM electrical trailer harness and a front TRD skid plate on my 2024 RAV4 Adventure. The owner, Joe, along with Lorinda and Lilly, are incredibly kind, welcoming, and genuinely attentive from start to finish. Tony is a fantastic front man who makes the whole process seamless, and Joe the mechanic does stellar professional work—the installation is absolutely flawless and handled with expert care. It is so refreshing to find a Petaluma shop that combines top-tier automotive expertise with such genuine heart. I will definitely be back and highly recommend them to everyone!”
“Honest shop, they diagnosed emissions codes on my Toyota Camry. They went over the prices that everything would cost. They gave me many options. Very knowledgeable and helpful. I ended up doing the work on my car my on my own to save money and they let me know exactly what to replace.”
“Mike is super helpful, knowledgeable, and was able to get my van road ready for a long trip for work when no one else around could fit me in in time. He showed me exactly where the issue was and how he not only fixed it, but made it even better than it was before. Will definitely use him again and highly recommend him!”
“Wow Brad great work I see you have 5 stars on every review. And they talk about what an honest business man you are. That very impressive. These days it very hard to fine and honest mechanic. It's practically almost unheard of. But I can say my brother is the most honest man I know. And his work is very impressive to say the least. Your awesome Brad. When you retire the trade you provide with the workmanship you give to your clients will be missed. And shoes hard to fill. I'm proud to be your brother. I have learned so much from you. I love you.”
“Bernard and Jason were friendly, thorough, and descriptive. No surprises. Found quite a bit of issue w/ my old Pathfinder. Talked about how to approach them over time instead of a big bang approach. Great little shop.”
“I asked the technician to skip the engine air filter check, but they checked it anyway. The technicians must talk to each other about the customer’s requests/comments.”
“They guys are incredible. They are so honest. I had them look at a repair as a second opinion. I even told them it would be a water pump and some other things (quoted $1100 by another shop). They determined I didn’t need the water pump or any of the other items. $200. I’ve had similar experiences with them since. You can trust these guys.”
“The crew was very professional and polite. Explained everything in a manner I could understand. I have no idea if the price is competitive and had me in and out in a timely fashion I feel..”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."