Kaiser Health Plan Pharmacy is a busy but organized location that provides reliable service. Despite occasional long wait times, staff work hard to assist patients, even during power outages or emergencies. The staff are friendly and helpful, offering clear directions and support. The pharmacy follows safety guidelines, such as mask-wearing, and maintains a clean, professional environment. Though understaffed due to doctor and nurse shortages, the healthcare providers are dedicated and strive to meet the needs of older and sicker patients. Overall, Kaiser offers a comprehensive healthcare system, excelling in preventative care, drug ordering, appointment scheduling, messaging, and maintaining medical records. Patients find the staff responsive and the system effective, making Kaiser a trusted choice for healthcare needs.
It's a Kaiser pharmacy, you know what you're getting into even visiting. Depending on the time, it'll be busy or it'll be a quick thing
August 2023
Even with a power outage / brown-out, they did their best. I’ve seen them work around patients seizing in the lobby, and they’ve always done their best every time I’ve gone there.
March 2023
March 6, 2023- Covid-19 restrictions have ended. However, there's a small sign at the main entrance that says "Cover Nose and Mouth." Hmm, how do you do that? Well, I simply put on a mask. Staff was super friendly and helpful giving me directions. I had no problems here.
