Metro by T-Mobile is known for its excellent customer service, with friendly and knowledgeable staff who assist customers quickly. The staff members, including Alex, Ahmed, Luis, and Jackie, are praised for their helpful and pleasant attitude. Customers appreciate the short wait times and efficient service, though some note issues with store hours not being clearly communicated. Overall, the store provides a helpful and friendly environment, with staff members who are considered assets to the location.
Excellent customer service. Friendly, knowledgeable, fast. Never a large line. I can always get in and out quickly. Alex and Ahmed are the best!
July 2023
Today I came in the store because unfortunately I couldn't pay my bill but Luis hooked me up with a 3 day extension, kids great at his job ?
July 2023
Jackie was excellent help for us.She knows how to use her customer service & helps the customer in a pleasant and friendly way.She is an asset to the Metro Store!
