“Hands down one of the best repair shops in the Bay Area. They use only the highest quality parts for each repair. It’s been a pleasure doing business with Petaluma Wireless! Highly recommended ?”
“JON!! Thank you so much for helping find a new phone set it up, transfer everything from my old phone, pick out a case and screen cover and told me about a new lense cover they offered as well. Having a rough day that day I was welcomed at the door and helped asap. Luckily I came in when it was less busier but Jon knew exactly how to help me and the confidence about product and rules I felt like I was making all the right decisions. I appreciate customer service like this it's almost unheard of now adays but it's refreshing to be treated like a ten year customer and around such a knowledgeable employee. Jon, I'll be sending family and friends your way I appreciate your help and extremely grateful for your customer service. Thank you Verizon! Ps) Jon I love my iphone 14!”
“Thank you to Raoul for making our visit to your store so wonderful. You helped my husband set up a link so he can interact with work while he's on the road. You were attentive, patient and so very knowledgeable about the technical aspects of his new phone. You are the best example of " excellent customer service." Thank you.”
“Got my new phone at ATT today! Aidanis quite knowledgeable and informative. He was able to answer all my questions regarding an upgrade. He explained everything in terms I could understand and helped make the process easy. Thank you, Aidan!”
“Consistently best prices and plans. Consistently most courteous AND knowledgeable service! They even share helpful hints for getting the best deals. Great connectivity as well. Boost rocks. Nothing compares. No other provider offers unlimited talk, text and internet AND for a very reasonable price.”
10:00 AM - 8:00 PM
301 S McDowell Blvd Suite D, Petaluma
Mobile Phones
“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”
“Cody was fantastic to work with on switch from At&T to T-Mobile. His Manager Dang was also a great help. The only complaint is the time it takes and the specific info that is needed to switch carriers. We spent 2.5 hours first day and about 2 hours second day to get everything squared away.”
10AM - 7PM
12 E Washington St, Petaluma
Mobile Phones
“This was above and beyond any cell experience I have ever had! Gerardo was so kind and patient and professional and made the whole experience actually...fun. I know!!! Fun in a cell phone store! 10 stars .”
“Jackie was excellent help for us.She knows how to use her customer service & helps the customer in a pleasant and friendly way.She is an asset to the Metro Store!”
“Went to Verizon on kenilworth today. Needed new glass cover for my phone. Luis was very lazy. Told me they didn't have any and to order from Amazon. Victor came out .Found the item I needed , and put it on my phone. Keep victor, get rid of Luis”
“Finally a Verizon store that took oy 20 mins to see me...guess I got lucky! Tsch was quick &! Ans my ?? Way faster than the 1 hr spent on chat which was useless.”
“Pretty sure we have all been to Target and know what to expect at this point. This particular location is a solid choice compared to neighboring cities with Targets in them. Clean, easy to navigate and helpful staff, not sure what else to really expect from a big box store. I've been here several times for pickups and returns which were easy to perform and lines moved quickly. Self-checkout lines are also well organized by staff helping patrons, if need be, so again well done. A review sometimes does help for chain big box stores, so just leaving it at that.”
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“Everyone was super helpful and made it super easy to get a new phone!Edit- I didn't post this and am not sure how this store posted a positive review from my profile.”