North Bay Nissan is highly praised for its friendly and helpful staff, making customers feel comfortable and valued. The service team is described as relaxed, competent, and thorough, providing excellent care and quick diagnosis of vehicle issues. Customers appreciate the knowledgeable sales team, especially those led by Ryan Burton, who listens carefully to preferences, fairly values trade-ins, and helps find the perfect vehicle. The sales process is efficient and accommodating, with support from staff like Jose Chavez who promptly resolve any concerns. Many customers have purchased multiple vehicles from North Bay Nissan and trust their honest, helpful approach. The dealership also offers quality auto services, such as oil changes and brake work, with minimal wait times thanks to well-organized service management. While some customers experienced longer wait times, overall, the dealership provides a positive experience, with many recommending it to friends and family for car purchases and service needs.
We were treated very nicely great staff the only bad we were there from 1:30 till 7:pm little slow every one was very nice and did a great job I will recommend them to all my friends but pleas you need to try to be more faster at getting us out quickly to finish the deal every thing else was awesome
July 2024
Best dealership experience, maybe ever. I'm accustomed to being hustled by arogent con men at the service counter of dealers. This was not the case at all at Northbay. The service manager was relaxed and competent. He helped me get done what I came for and was very thorough in helping me diagnose a sound. A+
June 2024
The salesman, Guy Crosbie, was very knowledgeable and informative. His pitch and showing us how to get what we want out of a vehicle made the difference.
