O'Reilly Auto Parts in Petaluma, California, is a well-stocked and clean store located at 361 East Washington. The store offers a wide range of parts, tools, and accessories, along with valuable services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers have praised the knowledgeable and friendly staff, particularly highlighting Nestor's exceptional assistance. He has helped many customers, including seniors, by providing courteous service and even installing parts for free. The store also features a Loaner Tool program for those needing special tools for repairs. With trucks arriving regularly to restock inventory from other stores, O'Reilly Auto Parts ensures that customers can find the parts they need efficiently. Overall, the combination of helpful staff and a commitment to customer service makes this location a top choice for auto parts in the area.
5 Stars! Manager Anthony was amazing. Recommended a great battery and value. Also went a step further and walked me through the installation. 10 stars if I could.
February 2026
Ohlin does a great job providing friendly customer service and creating positive interactions with customers. He’s dependable, handles transactions smoothly, and keeps a calm, helpful attitude even when things get busy. He works well with others and is a solid presence at the front counter.
August 2025
I'm new to the auto parts world -- but let me tell you, this place is a CLASS ACT! Fantastic customer service! These folks go out of their way to help. High integrity. Honest w/ reasonable pricing. Terrific selection of somewhat unusual items.
