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“I just rented a unit from Sara at the Baywood facility in Petaluma. She did a phenomenal job providing all the info I needed to make my rental decision and made the process of securing my space very clear and efficient! Made my day! That’s customer service! Thanks Sara!”
“Great customer service! I needed to downsize my unit, so I first met with Nick to show me a new unit and then I worked with Mika who helped me with the paperwork and finalized the transfer of units. Both Nick & Mika were very friendly and informative making the process seamless. I am very pleased with my rental experience at the 900 Transport Way, Petaluma, CA Public Storage.”
“Anne is a true professional. She welcomes me with a smile every time I go in the office for needed assistance. Today she told me she was promoted to Manager. Thanks Anne. Please keep promoting excellent customer service. It makes a difference.”
“I've been searching for a secure, clean storage space for a while now. StorQuest is close by and fairly new to Petaluma. Their prices are good and the customer service was great! Orlin was patient with my millions of questions and showed me the 2 sizes of units I was considering. Just having that visual helped me to make the right choice. I'm feeling good about my choice of storage facilities!”
“I scheduled last minute and I was quoted fairly and scheduled without issue right away. Everyone from the owner to their team leads kept in great contact thru text and e-mail. Punctual. Priced very fair. I loved everything except being asked to write a review when I was scheduled and not at the end of business. Good Green is great. Would Recommend.”
“Diana and Hector have been amazing! Having stuff in storage is not easy to begin with and they both have made it the best it can be. They are understanding and so helpful. The storage facility is clean and there is a variety of unit sizes to choose from. Support a great local business.”
“North Bay Self-Storage makes life simple. The space is clean, safe, and easy to access. The staff goes beyond helpful. They listen, and they care. Moving in and out is seamless, no fuss, no wasted time.
There’s a quiet confidence in how they run things, like they know what matters most, your peace of mind. Every detail feels thought through, from security to the way the grounds are kept.
If you want a storage place that feels trustworthy and well-tended, this is it. Five stars, without hesitation.”
“My friend Jim Anderson (with his permission to post this review) a former roofing business owner in Petaluma for 20+ years -Anderson Roofing Co. rented from Nagel & Sons for over 20 years. In particular, Walter, one of the sons was outstanding! Walter runs this storage with perfection. He is available for any question, any assistance, he handles this company flawlessly and is forever present to take care of every customer’s needs. It’s like he does everything from A to Z- every time. I recommend this business to anyone looking for quality storing of materials and vehicles. Thank you Walter!”
“I can't say enough about how wonderful Samantha has been. I'm in an awkward situation and she has been so helpful and alert in following up with me. I ended up renting at the McDowall location, but I highly recommend them both. Also, the app is really user friendly.”
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“I received excellent service at my recent visit to Petaluma Public Storage and
Mika and Marley were very kind and professional and helped me find the perfect size unit at a great rate!”