Victra is a Verizon Authorized Retailer located in Petaluma, CA, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers consistently praise the knowledgeable and friendly staff who go above and beyond to help. Many reviews highlight the exceptional customer service provided by team members like Eric and Victoria. Eric is noted for his customer service orientation and his efforts to assist customers transitioning from other providers. He has been recognized for his commitment to resolving issues, such as unlocking phones, and ensuring customers have the support they need. Victoria is also commended for her patience and dedication while helping customers, even when faced with challenges. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, making it a highly recommended choice for wireless services in the area.
Both ladies working at the store were amazing and super helpful and patient. Very easy to talk to and now making this my go-to Verizon store!
October 2025
I have purchased my last 3 iPhones at this store and have Always been very pleased with the service and the help. It’s a great 👍🏻 place and the staff is awesome
October 2025
Gloria was terrific--- professional, efficient,and very pleasant.
