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“First time I came here for an electrical issue with my truck. Lisa is fantastic and really takes the time to explain what is going on with your car and is very thorough with her estimate. As a person with no car back round I found this was helpful. She will let you know if there are cost reducing ways to fixing your car as well. Highly recommend coming here.”
“Almost been 20yrs me and my family have been coming here. Great service does not try to cheat his customers and charge outrageous prices... done small things for me several times on my cars and didn't charge me. He likes to help his customers best he can”
“Took my Dodge Dart gt in to have it looked at. They were Very Professional, Friendly and knowledgeable. I will definitely be returning for my future repair needs. I highly recommend you check them out.”
“Irma is always proficient, professional, and friendly whenever i bring in one of my cars for service. She's honest and keeps me well-informed about what needs to be done or what might be required in the future. The mechanics are fantastic too! There's no need to look any further for a shop that truly cares about you and your vehicles--250% guaranteed!”
“Great folks to work with. They fixed a patch last week then I ran over another metal shard and got a flat. They were able to accommodate quickly and swapped the tire quickly.
Would highly recommend them.”
“I want to give special recognition to Manager Brad for how well he handled my vehicle situation. He was patient, understanding, and very professional throughout the process. He took the time to explain the options and made sure everything was handled properly. This kind of customer service makes a big difference”
“Had a really bad nail in my tire while driving up to my family's house during the holidays. Did a quick google search and it lead me to Pinole Goodyear. Despite some of the reviews I decided to give it a shot. Was greeted by Victor and Tim, who then helped me fix my tire and got me back on the road in a timely manner to not miss valuable time with my family. They were fairly price and made my issues feel important and heard. I would high recommend going here and asking for Victor or Tim.”
“So last Saturday evening, when my parents and myself, were coming out of the movie theaters. The tire of the driver side, just lost numerous tire air. My parents decided to drive to “Big O Tires” in Pinole, to get this fixed at the almost closing time of the shop. My family and I, were very blessed, that it was still time to get this fix.
The supervisor is very pleasant and hilarious. Also the supervisor is a Richmond native. I support that all the time.”
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“Mechanical work seems to be fine, but someone was not very careful with my added trim on my door and smashed it while closing the door causing a great deal of trouble in fixing it to reattach.”