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8:30AM - 6:30PM
3505 Sonoma Blvd #20, Vallejo
Mailbox Centers
“I'm sending this review on your very nice and generous worker whom knows exactly how to treat people and sge gas such a good honest heart and every time that I come into the store she gas good standards about not having any problem helping anyone so please keep her around because she's so very nice to whom it may concern. Thanks ?”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Mailbox Centers
“I absolutely love the service I get at this location. Monica and her team, especially Rajan always do the best work and make sure you are satisfied. Highly recommended!”
“This place is a goldmine for anyone who loves paper goods, found beautiful Italian journals with thick, ink-proof pages. The owner helped me pick the perfect fountain pen ink that doesn’t bleed. Their curated selection of greeting cards makes gift-giving effortless.”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Mailbox Centers
“Ayush has always been a great help to me. He consistently provides excellent customer service, ensuring that every interaction is pleasant. The entire staff at the El Cerrito location is great. I will definitely be returning here in the future.”
“Kind and super helpful family run business. They saved my buns twice this week, and take the extra time to help. They do USPS, and even though it's not on the official UPS website as a dropoff location, they do that too! Got my letters, large packaging, domestic and international shipments done with them this week. ??”
“The young employee that waited on me Saturday 5/30/26 at 4:49pm went above and beyond their duty. She kept trying until she found my name on the AT&T database! Without that information we could not finalize the return of equipment. I’m thankful for her service. 5 stars!”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Mailbox Centers
“The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.”
“? I HAD GOT OUT OF WORK AND I WAS TIRED BUT JOSEPH HELPED MY EVENING BE SO MUCH BETTER?. HE HELPED MAKE COPIES FOR ME.IM SORRY I DIDNT GET THE OTHER YOUNG LADY'S NAME BUT SHE ANSWERED MY QUESTIONS REGARDING PASSPORT SERVICES. I APPRECIATE THEM SO MUCH SINCE I AM PARTIALLY DISABLED AND NEED ASSISTANCE.THEY BOTH GAVE GREAT CUSTOMER SERVICE AND KINDNESS TO ANOTHER HUMAN BEING?. THANKYOU SO MUCH JOSEPH AND THE OTHER YOUNG LADY WORKING THERE ON 4/20/26 FOR MAKING MY LIFE BETTER.????????????????????????”
9AM - 5:30PM
836 Southampton Rd # B, Benicia
Mailbox Centers
“Amazing customer service! The owner is very considerate & kind! As I was approaching the store, I noticed that he was locking up, but when he saw me and my sister he immediately opened the door to process our shipment. Thank you so much!”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
“I went to PostalAnnex to mail my books. Toby helped me pick the right box, packed my books, filled in the gaps with packing peanuts, and sealed the box perfectly. It was the best experience I've ever had at a postal store in the United States.”
“Need to print out some documents . The owner Kiran was very helpful and gave great customer service . Truly refreshing to deal with a kind and polite woman . Kiran also runs a farmers insurance agency . I'm new to Vallejo and definitely will be back to get insurance quotes from her.”
“At first, I found the location employees not to be really helpful and then a few weeks later actually a few months later they started to be more friendly and helpful and I feel very comfortable going there now. It’s really feels like a great environment and I really like going there.”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Mailbox Centers
“Not sure what all the bad ratings are about. I've used this spot dozens of times and it is always quick, efficient and flawless. Easy to just park your bike in the entrance or street parking right out front usually available. They always print out a receipt even for return drop-offs. This is my favorite UPS Store location by far.”
8:30AM - 6:30PM
2342 Shattuck Ave., Berkeley
Mailbox Centers
“I blinked and it was all taken care of! Luke gave a friendly greeting and Jeff handled the return packaging like a pro: swiftly took measurements and adjusted my printouts so they could scan properly. Thank you so much!”
“The young man who helped me during my visit today was incredibly helpful, kind, and patient. It was really pleasant to receive this level of service, and I truly appreciated his assistance.”
8:30AM - 6:30PM
2163 Meeker Ave, Richmond
Mailbox Centers
“Let me expand on my 5 star rating:
I periodically ship off equipment I don't need and this store is on my return commute from work.
But I also drive out of my way to ship from here because they have such a great attitude and customer service!
Sometimes it's busy, sometimes a customer is struggling with the basics, it doesn't matter how many people are in line or how hectic (or slow!) it is, these people deliver the highest level of service I've experienced since 10 years before the hub shut down to walk ins.
Thank you, and please never give up!”
“The people that work there are really patient (especially slogging through my returns). They assisted me in getting a mailbox which is helpful because it’s virtually impossible to get deliveries at my apartment. I use the services there fairly consistently and feel satisfied with my service.”
“Raj (sp?) the owner helped me ship an important flag case, there were a few hiccups leading up to this but they were able to tell me everything I needed to know about the costs and processes, and helped me understand all my options. Very nice guy and appreciated the extra care.”
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“Lisa is amazing! Not only are her customer service skills on point, she came out of the store and saved my mother and I from a crazy lady who was screaming at us at the top of her lungs because we forgot to put our disability placard. She told the woman “why are you screaming at my customers”. She did not engage but reminded the woman this is a place of business. She’s my Shero!”