The UPS Store in this location is known for its exceptional customer service, with a single staff member who consistently exceeds expectations. Customers praise the employee, Cynita, for her polite, helpful, and humorous demeanor as she efficiently handles both package shipping and live scan services. Compared to other UPS Store locations, this one stands out for its high-quality service. Customers are often willing to go out of their way to use this particular store, as they have found the service to be vastly superior to that of other branches. Particularly noteworthy is the service provided by employee Sunday, who is described as a "sweet, welcoming woman" who truly cares about her customers. She was able to quickly locate a misplaced packet, demonstrating her attentiveness and problem-solving skills. Customers also highlight the outstanding assistance provided by Lisa, who is praised for her positive attitude, extensive knowledge, and ability to find solutions to any issue. Lisa's exceptional customer service, including helping a customer find the perfect packaging for a fragile item, has earned her high praise from those who have visited the store.
The young man who helped me during my visit today was incredibly helpful, kind, and patient. It was really pleasant to receive this level of service, and I truly appreciated his assistance.
November 2025
The staff were very accommodating and made me have a wonderful experience in trying to make use of the service.
October 2025
Nae Nae was so kind and patient, providing an amazing customer service experience at UPS! I truly appreciate her. After going through so much with FedEx and the USPS, her help made me feel satisfied and relieved that I could finally get something delivered. Thank you so much, Nae Nae!
