Victra is a Verizon Authorized Retailer in Pinole that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and device protection. Reviews highlight the entire office having a tone of excellence, with consultants described as terrific, super friendly, and knowledgeable. Staff are noted for their wonderful spirit, amazing energy, and being honest and patient. They provide exceptional service, explaining things clearly and making great recommendations. While Verizon's service is called outstanding, price is sometimes noted as a little high. The mission is to connect technology to life in a trustworthy and fun way.
Employee Hugo was very polite, pleasant and professional, but most of all very knowledgeable of Verizon’s product. Which was very impressive, enhancing my purchasing experience as a new customer. The store was very clean and the choice of music was enjoyable.
May 2024
Alex C. at the Pinole store was terrific! He explained everything he was doing and had a great demeanor. I’d give him 10 stars if I could!
March 2024
Terry and Yugo are the best..Terry even helped me to sync my phone to the car as he was on his way to lunch...I truly appreciate their expert knowledge and ability to explain this age of technology to seniors like myself. The entire office has a tone of excellence. THANKS AGAIN!
