Victra is a Verizon Authorized Retailer located in Placerville, CA, dedicated to providing an excellent experience for all guests. The knowledgeable staff, including Chris, Alex, and Becca, are recognized for their helpfulness, patience, and professionalism. They assist customers with a full range of wireless devices, including phones and accessories, and ensure that each person feels comfortable and informed about their options without any pressure to upgrade. Many customers have praised the team for their ability to resolve issues, such as phone service problems, and for taking the time to explain how to operate new devices. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner.
Great customer service. I like the easy pickup lockers but the staff were freindly. Finally glad to have a Samsung s24.
July 2024
Alex helped me and she was amazing!!! I absolutely loved her she was very nice, precise, and professional!
May 2024
Chris was great. I'm not tech savvy and Chris handled the whole transfer to my new phone, then spent time reviewing with me to be sure everything worked properly and that I knew how to operate my new phone. I highly recommend.
