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“I LOVE Mike's auto. I have taken all of my cars there for years. He keeps my cars in great condition, never upsells, and always a fair price. And everyone there is really nice. Just down to earth kind of place.”
“My car was diagnosed to have a bad transmission by another local shop. something didn't feel right so i took my car to poets since they are down the street from where i live. augi and his team found sensors disconnected and a bad solenoid sensor. they fixed and delivered my car on the same day! It is hard to find shops nowadays that you can trust. Definitely coming back when my car needs more work!”
“Always greeted with a warm smile, he’s incredibly professional and truly knows his craft. The service was top-notch, affordable, and I always felt well taken care of. Highly recommended!”
“Todd Martz has been our mechanic since 2007, for both our X5 and Z4. We live over 20 miles away, but I don't mind driving that far to get our vehicles serviced by Todd. He has kept our vehicles running great and if we do run into problems, we can rely on Todd to provide great reliable expert service, at a low cost. Recently, the yaw sensor on my 2003 Z4 went bad. A new replacement would have cost over $1200, if it can be found. Over the weekend, Todd found a used one for around $300. I've dealt with many other mechanics in the past and I don't know if any of them would have gone that extra mile to fix my car. Thanks so much Todd! You are a godsend.”
“The owner of the shop Jeff helped get our Camry back on the road after experiencing transmission issues. Jeff worked with our warranty company to get everything covered. He was professional and provided great communication every step of the way. Customer for life!”
“Jack is descent person and a great biz type honest, trusting and full of knowledge
My brother in law Ted Ramano, first turned me on to him and I have used him ever since and I married his sister in 07/07/00 so well that's a lot that keeps getting better just like jack and company”
“Great service. I unfortunately got a nail in my tire and hoped they could do a patch (the tire only had 7K miles on it.) Turned out the location of the nail was not repairable. They ordered a tire from the warehouse, got it in the next day and in less than 24 hours I was good to go. Thanks Guys!”
“Jack and Adel are awesome guys and do great work. I generally work on all my own vehicles as I have a hard time finding a shop I can trust. These guys don’t just do great work at a solid price, but they also take the time to explain what they are doing and why. They don’t take shortcuts but also don’t just throw money and parts at the car unnecessarily like some shops. They’ve even spent time to help me diagnose and resolve my own issues on different vehicles so I wouldn’t have to bring them in. I’ve already recommended them to multiple friends since my first visit”
“The team is awesome! Every time me or any of my family go, they greet us with joy, and treat us as if we were family. They are honest and have great prices. Definitely go above and beyond to help get our needs met”
“Phill and his team understands and rectifies the problem and fix it with best of their effort,I have been going to this shop for around a year now and would say it's the best mechanic shop around ,these guys are honest and reliable.”
“Very good customer interface, skilled alignment tech (Ray) who only tells me only what I needed, not what’s extra on their shelf like other shops.
-Lifetime alignment is best kept secret, especially for multi car owners.
-Comfortable waiting room seats. Would be nice to bring back the coffee.
-I miss the safety inspection checklist that used to be provided for free when bringing in for alignment.”
“This last time around at Pep Boys on Contra Costa in Pleasant Hill was good was in and out within 40 minutes at most if that technician V it's who took care of my car and Robert Johnson the store manager really kind people”
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“Very trustworthy auto service group! I have used them twice in the past couple months and they are very through and very customer service oriented. They have assessed and repaired my Jeep in quickly and toughly! Highly recommended!”