Floor & Decor in Pleasant Hill, California, is a top destination for high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. Customers appreciate the vast selection of cabinets, countertops, and installation materials available for both contractors and DIY enthusiasts. The store offers expert design services and convenient free in-store pickup, making the shopping experience enjoyable and efficient.
Reviews highlight exceptional customer service from staff members like Melissa, Jason, Cameron, Vanne, and Dee. Customers praise Melissa for her design expertise, making bathroom remodels easy and fun. Jason receives accolades for his eagerness to assist and knowledge of products. Cameron is recognized for his patience and helpfulness when guiding customers through orders. Vanne and Dee also earn high marks for their pleasant and attentive service, contributing to a positive shopping atmosphere.
While some customers experienced issues with certain staff members, the overall sentiment emphasizes the helpfulness and dedication of the Floor & Decor team. The spacious store can be overwhelming, so customers are encouraged to come prepared and consider scheduling a free consultation with a designer. With an extensive range of products and a commitment to customer satisfaction, Floor & Decor remains a favorite for homeowners and contractors alike.
Beyond excellent selection, I’ve found the staff to be exceptionally friendly and helpful. We’ve shopped tile, cabinets, and flooring and always felt welcome. Don L. in particular was able to walk me through the details of what I needed while treating me like an expert. Definitely our go-to store for home improvement.
August 2026
Floor and Decor has a big selection of all types of flooring and tiles. The staff is very knowledgeable and helpful. This is the place to go to.
August 2026
Jorge is Dee DEE attended me very well plus another girl to help me because the material was not in stock because it was old they will help me find
