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8:30AM - 6:30PM
52 Golf Club Road, Pleasant Hill
Mailbox Centers
8:30AM - 6:30PM
25A Crescent Drive, Pleasant Hill
Mailbox Centers
“The customer service representative Bonnie. Hands down the nicest person I've met in this kind of work. I was so nervous about doing my first ebay. But she guided me through everything. Offering insurance, delivery time adjustments, packaging choices.... everything. I will definitely do all my shipping hopefully through here.”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“My favorite errand to run is always Lafayette Pack & Ship. Sue and Ian are such a pleasure to visit and they do a great job with whatever I need them to do. Ian has notarized all kinds of things for our small business. He has taken passport pictures. He has packed and shipped many, many packages to send all over the country.
Sue does a beautiful job printing my company newsletter every month. The pictures are bright and clear and all the colors pop. I really like the paper also. It has such a great feel. I am always getting compliments. The printing is always so quick too! I email Sue a pdf and she always calls me within an hour or two.
A few times I have been one of those difficult customers with some thorny problem and both Sue and Ian are irrepressibly cheerful and innovative with their problem solving. I feel lucky to have them in my neighborhood.”
8:30AM - 6:30PM
6680 Alhambra Avenue, Martinez
Mailbox Centers
“The loveliest people own and run this store. They're always so nice and super helpful. Props to Amanda and Dinesh for building a solid business within the community.”
8:30AM - 6:30PM
3559 Mount Diablo Boulevard, Lafayette
Mailbox Centers
“I have made a ferw trips to the UPS store since they changed locations. Everett provided notary services that involved several documents, and it was busy. He was knowledgable, patient, and calm. We also were getting a PO Box that day. Quinn was exceptional, kind, efficient, with a wonderful sense of humor. Both made the experiences a pleasure.”
8:30AM - 6:30PM
4425 Treat Boulevard, Concord
Mailbox Centers
“Hi everyone. I want to share my experience visiting this UPS store. I had a difficult situation where, due to tariffs, I couldn't receive a package at my home address. As a result, the package got stuck in some warehouse. I contacted Jade, and she accompanied me through the UPS hotline and helped me find the package and set up its redelivery. She was incredibly polite and very professional. I highly recommend this UPS office to anyone who wants fast and high-quality service. Good luck to everyone!”
“We came in for a passport photo for our baby, and the team at this UPS Store was incredibly kind and helpful. Taking a passport photo for a young baby is not exactly easy, but they were patient, accommodating, and went above and beyond to help us get it done.
It’s rare to come across people who are so willing to help with something a little out of the ordinary. We really appreciated their kindness and great customer service. Thank you so much.”
8:30AM - 5PM
2950 Buskirk Ave #300, Walnut Creek
Mailbox Centers
“There aren't enough wonderful adjectives to properly describe Intelligent Office! They have been a lifesaver as we transition from one system to the next without our office manager of 40 plus years who retired earlier this year! Thank you for being willing to take on our clients, schedules and anything else we have asked of you. Sierra, Rachel, Yesenia and Claudia-THANK YOU! You all are amazing!”
“The store was remarkably clean and well lit. It feels comfortable walking in, and the employees are always attentive and pleasing. The vibe is that they seem to enjoy their job, the store is orderly and clean, and service was smooth. Way better than going to the post office or fedex. Those places are dirty and intense.”
“This UPS store is always well staffed and the wait is never long. The team members greet you once you walk in and send you off with “have a nice day” when you leave. Same experience time after time and it shows that ownership cares about the team and their customers. Most of my experiences are with Zachary and the kid exemplifies all of the positive attributes above! He’s a great asset to this UPS store and he will do great in life. Keep it up Zachary.”
“I just had a remarkable experience at the Walnut Creek UPS store. In about 20 minutes, I printed everything from five or six differently formatted documents.
And I walked out with presentation options making me ready for the next days meeting
A really awesome team! I will never buy another printer”
9:30AM - 5:30PM
649 Main St Ste 102, Martinez
Mailbox Centers
“I've used Pak mail Terry for shipping, live scans, notary most of his services. It's always a pleasant experience. Even when he has several customers waiting for him. He's organized, thorough, friendly and gets the job done! Great place to get things done right.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“The UPS Store on Monument Blvd is a clean, organized, and very convenient location for all your shipping and printing needs. The store is well-maintained, with tidy counters and neatly arranged supplies that make the whole experience smooth and stress-free. It’s easy to find what you need, and the layout makes dropping off packages quick and efficient.
The staff is helpful, professional, and always ready to assist — whether you need packing support, printing services, or simple package drop-offs. Their friendly service, combined with plenty of parking in the shopping center, makes every visit easy and accessible.
With reliable shipping options, mailbox rentals, printing, shredding, and more, this UPS Store is truly a one-stop shop for the community. Highly recommend supporting this location for its cleanliness, great organization, and excellent convenience.”
“Wow! I loved my experience! This place is under new ownership and was a pleasure to step inside. There was a fresh new look, a nice clean smell and excellent customer service from the owner himself. My mouth dropped when I entered as I noticed the clean, shiny shelves of packing materials. I’m so glad this local business has been revamped. It’s a staple in our community.”
9AM - 5:30PM
836 Southampton Rd # B, Benicia
Mailbox Centers
“Amazing customer service! The owner is very considerate & kind! As I was approaching the store, I noticed that he was locking up, but when he saw me and my sister he immediately opened the door to process our shipment. Thank you so much!”
8AM - 6:30PM
1480 Moraga Road Ste C, Moraga
Mailbox Centers
“I wish I'd gotten his name one of these times, but there is a guy who works here who is so nice, smart, and helpful that when I need to ship something, I will literally only go to this UPS location. He makes the process painless, while every other place (ie Lafayette UPS and post office) makes it a huge hassle.”
8:30AM - 6:30PM
3000-F Danville Blvd, Alamo
Mailbox Centers
“We’ve been going to this UPS store location for several years. We have a mailbox there to keep our packages safe and prevent theft. We’ve also used their notary service which is fast and convenient. Jennifer and Vishwa are always super friendly and helpful and provide the best customer service.”
“India was such an incredible help! I came in with 2 huge storage bins needing to ship them across the country. She not only helped me unload them, but also found me the best rates and handled them with genuine care! I am impressed with the customer service I received here. 10/10!!”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“The 3 ladies working there were so efficient, professional & friendly. I called and they answered right away, provided me all the information I needed and when I visited there were about 5 customers and they were all served very quickly, one of the employees even ended up packaging one of the customer's return items which I thought was above and beyond, and they also had cute stickers for children.”
7:30AM - 6PM
1647 Willow Pass Road, Concord
Mailbox Centers
“Best UPS Store Around — Hands Down!
I stop by this UPS Store several times a week, and it’s honestly one of my favorite errands. Joe, the owner, runs an incredible shop — friendly, fast, and always on top of things. He sets the tone for great service, and it shows every single time I walk in.
Laiqa is fantastic — super kind, always helpful, and her sense of humor just puts me overboard laughing every time. She somehow turns a quick stop into a comedy show — honestly, she should come with a warning label: “Caution — may cause uncontrollable laughter at the counter.”
It’s rare these days to find a place where you feel genuinely welcomed and taken care of, but that’s exactly what Joe and his team have built here. Five stars just don’t feel like enough for how good they are!
Thanks Joe and Laiqa — you two make this place something special!”
“This place is great. I loved my experience in this UPS store .Quick service. Rosa was very knowledgeable.She was very patient with me. Rosa went above and beyond to solve my problems. I would definitely recommend this UPS store.”
8:30AM - 6:30PM
1630 North Main Street, Walnut Creek
Mailbox Centers
“Shout out to the woman working tonight with the green streak in her hair. She had a long line at 6:30 and handled it like a boss. Cool, calm, courteous, and competent. Wish there was a tip jar.”
8AM - 6:30PM
1536B Newell Avenue, Walnut Creek
Mailbox Centers
“They are so nice. They are better here than all the other UPS stores. They are helpful and charming and delightful. Some of the other UPS stores around me are super grumpy. I love these people.”
8:30AM - 6:30PM
77 Solano Square, Benicia
Mailbox Centers
“The staff at this UPS location are always helpful, professional and friendly. They are inundated with Amazon returns. They offer bag drop off so that they can use previously used shipping bags for future Amazon returns. This action demonstrates respect for our planet and goes a long way in the reduce, reuse and recycle efforts.”
“Raj (sp?) the owner helped me ship an important flag case, there were a few hiccups leading up to this but they were able to tell me everything I needed to know about the costs and processes, and helped me understand all my options. Very nice guy and appreciated the extra care.”
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“I've had Box here for 5 plus years. Convenient, good service. Staff has always been friendly and helpful. No issuing getting charge for a lable because I print my own at home. But it's a business and if I was using them to do stuff, I won't complain. Just sayin'”