Macy's, established in 1858, is a prominent American department store with over 740 locations and a strong online presence. At the Rogue Valley Mall, customers can find a top selection of fashion brands like Ralph Lauren, Calvin Klein, and Levi's, alongside a range of housewares, gifts, and furniture. The staff is noted for their helpfulness and professionalism, with salespeople like Greg and Ron receiving high praise for their knowledge and assistance during the shopping experience. However, some customers have expressed disappointment about the lack of fabric swatches for furniture, making it challenging to choose the right upholstery. Overall, Macy's provides a positive shopping atmosphere, with great service and a wide variety of products, making it a favorite destination for furniture and fashion.