“I purchased several items from Patio World in Pleasanton over 13 years ago and all the items are holding up strong. People mentioned their products are pricey but you get what you pay for - high quality and everlasting. I honestly trust the quality of their products and recently went back to the Pleasanton store and purchased a dining table set. The sales rep., Donald Bonasia customer service was the best. I sent him a photo of my deck and he sent me pictures back with options (I’m 30 minutes away). My to go place for patio/deck furniture. Zero sales tax promotion is a plus!”
“26 years back we bought a Natuzzi leather sofa full set. The set lasted is 25 years exemplary, the leather started to rip and family wanted change, so we got rid of it. And now in May of 2026, after revonating our home, we yesterday purchased a new leather sofa again from this same Pleasanton Macy's store. Let see how long this sofa last in our family room.”
“I had an exceptional experience with the customer service and RH outlet/Pleasanton . Mahdiye and Stephanie went above and beyond to assist us throughout the entire process with kindness and professionalism. Despite a slight mismatch in the color of our dining table and chairs, they made an exception for our dining table return and ensured that we found the perfect match for our home! Their positive attitude and commitment not only impressed us but we were compelled to return their store for future purchases and have recommended it to all of our friends who like this brand! Thank you to both of them again and we look forward to working with them again to design our home with their furniture.”
“Great service! We got exactly as much attention as we wanted, and were able to quickly find a couch that suited our needs. Arrangements for delivery were smooth, too.”
“Vincent was an amazing salesperson. He focused on my needs, not his own goals, and he truly cared about my satisfaction. His approach was very professional, respectful, and convincing. He did his job with dedication and kindness, and customer satisfaction was clearly his priority.
I felt safe and confident while shopping. His product knowledge was also very strong. Highly recommended!”