U-Haul Moving & Storage of Pleasanton offers truck and trailer rentals with efficient service. The staff is consistently described as super friendly, helpful, and kind, providing clear explanations for first-time renters. Service is noted as very efficient and businesslike, with quick check-in and checkout processes. The team is willing to go above and beyond, assisting customers even after hours and making them feel well taken care of. Multiple reviews highlight great service at this location, with the staff receiving specific praise for making customers feel comfortable and ensuring a smooth rental experience.
Had a hitch installed and it was quickly done. James helped me out, and everything went well. It took about 45 mins and I was able to wait in the store since they had a table with some chairs and wifi. Everyone was really nice.
March 2026
We had them install a hitch on our Kia. We're very satisfied. The staff and facility are very nice. And the installation went smoothly and within the time estimate. The waiting area and guest wi-fi are also good, if you have to hang around.
February 2026
All staff very good person and always have solutions for me me prefer location
