Verizon

Mobile Phone Accessories, Cell Phone Stores, Internet Service Providers
Hours: This Verizon location has shown significant improvement in customer service and management. Previously known for a poor reputation, the store has been rebuilt with a focus on transparency and care. The new store manager and staff, including a sales representative, are praised for their honesty, friendliness, and willingness to help. Customers appreciate the transparent explanations, especially when resolving billing issues or correcting promotions. Many reviews highlight the staff’s genuine effort to improve the customer experience, making customers feel valued and appreciated. However, some experiences still reflect minor issues, such as confusion over charges or a lengthy paperwork process. Overall, the store is recognized for turning things around, with friendly service and a team that cares about customer satisfaction. This location now offers a more positive and trustworthy experience for those seeking Verizon services.

• 2.18 miles

  

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1. Pleasanton, California