Zales Jewelers has been America's diamond store since 1924, offering high-quality jewelry at great prices for over 90 years. With 437 stores, it provides a wide selection of fine jewelry, including engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. Customers appreciate the friendly and helpful staff, especially sales associates like Monica and Kacy Jones, who are known for their professionalism and excellent customer service. Many reviews mention positive experiences with jewelry searches, repairs, and purchases, highlighting staff's willingness to assist and go above and beyond, such as helping with warranty repairs or finding perfect pieces within budget. The store is praised for its smooth, quick service and welcoming atmosphere. Whether visiting for a special gift or engagement ring, customers often recommend this Zales location for its quality, helpful staff, and enjoyable shopping experience.
We took 3 rings in to be resized. Monica was very patient and helpful with us. Spending time making sure that everything was right.
August 2025
Monica was the best guide in helping us search for our ideal engagement ring. She has a very keen eye on what would look good on my partner and was a great help on finding rings within our budget. We would go back to Monica anytime.
July 2025
I LOVE jewelry and Zales is the place to go for fine jewelry!! I was helped by Kacy Jones, sales associate, and he showed me the pieces that I liked. I purchased this 1/2 carat tw diamond earring hoops in 14K. This is my first pair of diamond hoop earrings from Zales and I absolutely love them!!
